Crewing Administrator - Apprentice
WORLDWIDE RECRUITMENT SOLUTIONS LTD
Two Four Nine,1st Floor South, Hamilton House, Church Street, Altrincham (WA14 4DR)
Closes in 17 days (Thursday 30 April 2026 at 11:59pm)
Posted on 13 April 2026
Contents
Summary
As a Crewing Administrator Apprentice at WRS, you'll join a supportive, multinational team within the maritime sector. You'll support Account Managers and the wider division with day-to-day administration while developing valuable workplace skills, based at our Altrincham head office.
- Wage
-
£13,312 to £21,149.44, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday, 32-hours across the week.
32 hours a week
- Start date
-
Tuesday 5 May 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Follow office procedures to ensure maximum efficiency
- Maintain files and records with effective electronic filing systems
- Liaising with new and returning crew, ensuring that they receive clear instructions on their travel, accommodation, duration of contract and required certification
- Administer rotation schedules for crew and keep track of anyone who fails to return or misses a flight
- Coordinating travel visas and work rotas
- Cross-checking qualifications/certificates of shortlisted candidates against competence matrixes
- Assess prospective applicants and match them with vacancies for the client
- Upon confirmation from the client accepting a candidate, issue a new starter pack to the seafarer within 24 hours; SEA (contract), anti-bribery document, PD form, expenses form, timesheet, complaints procedure and debriefing form
- Support candidates on booking courses
- Ensure that all documents are saved correctly, ensuring that all information meets compliance requirements
- Create reports for clients, which will often require the use of Cube19 or other WRS platforms to gather data
Where you'll work
Two Four Nine,1st Floor South, Hamilton House, Church Street, Altrincham
WA14 4DR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TOTAL PEOPLE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship
Training Overview
- Develops core knowledge, skills, and behaviours for effective business administration
- Attend monthly meetings and bi-monthly progress reflection meetings with your tutor
- Complete English and maths functional skills if required
- Fulfil off-the-job training hours
- Day-to-day mentoring and support in the workplace
- Focuses on real workplace responsibilities and practical application
More training information
As you'd expect with a role of this nature, you'll need to demonstrate excellent communication and organisational skills. So, a natural ability to time manage and support the talented team around you is key. You should also be able to learn and develop processes to create the most efficient methods of working. Requirements:
- Excellent people and relationship-building skills are essential
- Attention to detail
- Excellent organisational skills
- Strong communication and interpersonal skills
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
The Maritime Account Management Team are a dedicated resource for our clients, organising the logistics of crew for marine companies. This includes, but is not limited to, crew rotations, visas, certificates and travel. The Crewing Officer will work alongside these Account Managers to support with administrative tasks, as well as providing cover for Account Managers when they are absent. The role will be part of the team responsible for the management of placed candidates, ensuring that all compliance requirements are met.
After this apprenticeship
Completing the Business Administrator Apprenticeship sets you up for real success. You'll finish the programme with the skills, confidence, and experience to take ownership of tasks, work professionally across the business, and make a noticeable impact. Many apprentices go on to secure a permanent role within their organisation, using the strong foundation they've built to progress and shape their future career.
Ask a question
The contact for this apprenticeship is:
TOTAL PEOPLE LIMITED
Jane Smith
JaneS@totalpeople.co.uk
01616748158
The reference code for this apprenticeship is VAC2000026050.
Apply now
Closes in 17 days (Thursday 30 April 2026 at 11:59pm)