Business Admin Apprentice
DURHAM ANIMAL FEEDS LTD
Newton Aycliffe (DL5 6AA)
Closes in 17 days (Thursday 30 April 2026 at 11:59pm)
Posted on 13 April 2026
Contents
Summary
This is a new and exciting opportunity to join our team! As a Business Admin Apprentice you will get the chance to gain hands-on experience while developing key admin skills and knowledge. You will become an integral part of the team, supporting day-to-day operations and contributing to the smooth running of the business.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
40 hours a week
- Start date
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Monday 1 June 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role it to be based at Durham Animal Feeds Aycliffe DC. Role will include:
- General office/admin duties including basic payroll tasks
- Answering telephones to a high standard, communicating well with customers
- To make sure visitors are signed in correctly, shown to the meeting room and offered refreshments
- To input invoices on to the accounts system
- To learn and complete the reconciling process
- To learn and help with payment process using statements from suppliers
- To check and sort admin email
- To help deal with factory staff - paperwork and general queries
- Filing paperwork
- Gaining knowledge of our clocking system
- To open, sort and distribute incoming post
- To attend regular team meetings
Where you'll work
Station Place
Aycliffe Business Park
Newton Aycliffe
DL5 6AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BISHOP AUCKLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprenticeship will be delivered in the work place with monthly assessor on-site visits
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4 / A*-C / Level 2)
- Maths (grade 9-4 / A*-C / Level 2)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
About this employer
Durham Animal Feeds is one of the largest UK providers of affordable raw food for dogs. We’ve been at the forefront of the raw dog food industry for over 30 years. As a result, we have an extensive range of products established to satisfy even the fussiest of canines.
We’re a third-generation family business which started in 1969. Because It began with our own dogs in mind, we had the experience to understand the demand for a product that owners and dogs loved. Today, we continue to adapt to changes in the industry and we’re always developing new ranges; this stems from our desire to be the best option for all your raw diet needs.
We strive to keep raw feeding affordable to everyone by maximising opportunities within the business to keep costs as low as possible. Some of the ways we achieve this is by using strategic in-house production, utilising long term relationships with suppliers and decades of industry knowledge.
After this apprenticeship
- Long term careers options are available
Ask a question
The contact for this apprenticeship is:
BISHOP AUCKLAND COLLEGE
David Brough
david.brough@bacoll.ac.uk
01388 743164
The reference code for this apprenticeship is VAC2000025976.
Apply now
Closes in 17 days (Thursday 30 April 2026 at 11:59pm)