Business Administration Apprentice

CT Skills

Suite 304 Lonsdale House, 52 Blucher Street, Birmingham (B1 1QU)

Closes in 28 days (Friday 8 May 2026)

Posted on 10 April 2026

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Summary

You will be visiting City Centre and West Midlands properties and inputting data to produce a range of property reports for Letting Agents and Landlords. This role is physically demanding, requires you to be 18+, have your own laptop, full UK driving license & access to your own vehicle.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Saturday, days & hours will vary (more hours may be required during busy periods & you may need to work on bank holidays but will receive a day in lieu).

30 hours a week

Start date

Monday 11 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

PLEASE NOTE: This position is for immediate start, physically demanding & requires you to be 18+ have your own laptop, full UK driving license & access to your own vehicle. You will be on your feet all day, walking around the City Centre between properties or using public transport to visit agents and properties in the surrounding areas. It is a very active and physically demanding role.

Your daily tasks will include:

  • Collecting and returning keys to Lettings Agents.
  • Producing highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs.
  • Obtaining all property meter readings (gas, electric and water) for the day's reports.
  • Using own judgement to make sensible decisions regarding actions required during property inspections.
  • Checking own reports for accuracy and quality.
  • Completing all reports within agreed timescales.
  • Meeting Tenants or Landlords at properties occasionally.
  • Strengthening Customer relations through regular professional communication regarding property inspections face to face, by mobile and email.
  • Always ensuring an excellent Customer experience.
  • Resolving any customer service issues or queries from Customers.
  • Maintaining regular and consistent attendance, punctuality, personal appearance, and adherence of relevant company policies and procedures.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

Where you'll work

Suite 304 Lonsdale House, 52 Blucher Street, Birmingham
B1 1QU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CT SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.

Requirements

Desirable qualifications

GCSE or equivalent in:

None required (grade None required)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Initiative
  • IT skills
  • Organisation skills
  • Physical fitness
  • Presentation skills
  • Problem solving skills
  • Team working

About this employer

Skribes are Birmingham's leading Independent Property Inventory Management Specialists. They are on a mission to take Property Inventory Management out of the Stone Age and into the Digital Age. They are keen to invest in and develop stand out candidates who can start at the grass roots of their company, learn the ropes, continually improve, and build their reputation as a valuable member of the team whilst developing strong and credible relationships with all clients.

After this apprenticeship

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

The reference code for this apprenticeship is VAC2000025856.

Apply now

Closes in 28 days (Friday 8 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.