HR Operations Specialist – Payroll apprentice

BOSCH THERMOTECHNOLOGY LTD

Worcester (WR4 9SW)

Closes in 11 days (Friday 24 April 2026 at 11:59pm)

Posted on 13 April 2026

Print

Contents

Summary

Join Our Team as a Payroll Specialist! We're a collaborative and supportive team who believe everyone can grow to reach their full potential and thrive as a result. We are part of the Global Services Team, and we look after over 4,000 associates across multiple locations/businesses from a payroll and time perspective.

Wage

£19,500 a year

Check minimum wage rates (opens in new tab)

ts


Training course
Payroll administrator (level 3)
Hours
39 hours per week – standard working pattern of 08:00 – 17:00. Monday to Thursday and 08:00 – 16:00, Friday with a 1-hour unpaid lunch break.

39 hours a week

Start date

Tuesday 5 May 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

In this role, you’ll get to:

Be part of a team responsible for the Payroll process from start to finish (data input, calculation and balancing), including working with multiple customers with varied deadlines.

Be part of a wider HR Shared Function, working closely with key contacts in our Shared Service Hub in Budapest, along with local UK customers across multiple Bosch divisions.

Learn and demonstrate relevant payroll calculations, including Tax and National Insurance, providing advice to internal customers.

Analyse data, utilising tools such as Microsoft Excel to ensure compliance with HMRC and national laws as well as identify anomalies in Payroll data.

Be mentored by experienced Payroll professionals who are invested in your development, providing guidance, support and a wealth of knowledge.

Right To Work: please ensure you have a valid Right to Work in the UK status for the duration of the contract term. This is a secondment role.

Our ideal candidate should:

  • Have exceptional organisational skills and a keen eye for detail. You can juggle multiple tasks, meet deadlines, and ensure accuracy in your work.
  • Have a proactive and inquisitive mindset. You're not afraid to ask questions, challenge the status quo (respectfully!) and suggest new ideas.
  • Be a team player with a collaborative spirit. You thrive in a supportive environment and enjoy working with others to achieve shared goals.
  • Have excellent communication skills, both written and verbal. You can articulate your ideas clearly and concisely, and you're a natural at building rapport.
  • Be proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Have a 'can-do' attitude and a willingness to learn and adapt. The world of HR is constantly evolving, and we need someone who is eager to keep pace!

Where you'll work

Cotswold Way
Warndon
Worcester
WR4 9SW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment). Topics covered include –

  • Business and Customer Awareness
  • Payroll Core
  • Pensions
  • Technical Payroll
  • Regulations and Compliance
  • Systems and Processes
  • Planning and Prioritisation
  • Analysis skills
  • Using Systems and Processes
  • Producing Quality and Accurate Information and Reports 

Requirements

Essential qualifications

GCSE in:

Range including Maths and English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental

Other requirements

Working with us comes with the following benefits:

  • 25 days annual leave per year plus bank holidays (pro rata for your first year)
  • Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
  • Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
  • Free of charge Employee Assistance Programme and Virtual GP
  • Discounts on products from across the Bosch Group
  • Subsidised on-site café and canteen
  • Enhanced pension contributions
  • Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
  • Volunteering days
  • Access to self-service training platform containing over 200 Bosch approved programmes
  • Networking opportunities across Bosch UK including a mentoring programme
  • And more!

About this employer

World of Bosch
 
Worcester Bosch is part of the Bosch Group, the leading global supplier of technology and services. The Bosch Group’s products and services are designed to improve the quality of life by providing solutions which are both innovative and beneficial. See what else the world of Bosch has to offer.

https://www.worcester-bosch.co.uk/ (opens in new tab)

After this apprenticeship

Maternity cover (01.05.2026 - 30.04.2028).

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

recruit@mbkbgroup.com

The reference code for this apprenticeship is VAC2000025844.

Apply now

Closes in 11 days (Friday 24 April 2026 at 11:59pm)