Freight Forwarder Apprentice

BUCCI FREIGHT SERVICES LTD

LONDON (EC2A 4LZ)

Closes in 21 days (Monday 4 May 2026 at 11:59pm)

Posted on 13 April 2026

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Summary

Exciting opportunity to work for a growing freight forwarding company who’s routes started in Italy.

Learn hands on from initially admin stage, checking invoices are correct per suppliers tariff, learning freight forwarding duties. 

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Salary reviewed after 12 months.

Annual bonus scheme.

Training course
International freight forwarding specialist (level 3)
Hours
Monday - Friday, 9.00am - 5.30pm

37 hours 30 minutes a week

Start date

Monday 18 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

While learning on the job via supporting with admin duties, you will move on to support colleagues with below responsibilities until you are capable and confident to complete them by yourself:

Support Customs Clearance:

  • Assist in coordinating with customs brokers to ensure goods are cleared efficiently
  • Learn the import regulations and documentation required for smooth customs processing
  • Check suppliers invoices against tariffs
  • Invoice clients out

Track Shipments:

  • Assist with monitoring and tracking the status of ocean shipments from port of origin to final destination
  • Communicate shipment updates to customers and internal teams as needed

Coordinate with Freight Forwarders & Carriers:

  • Help liaise with shipping carriers, freight forwarders, and warehouses to facilitate the movement of goods
  • Assist in managing schedules and timelines to ensure timely deliveries

Record keeping and Compliance:

  • Maintain organised files for shipments, invoices, and other import-related documents
  • Assist in ensuring compliance with relevant import/export regulations and company procedures

Customer Service Support:

Respond to basic customer inquiries regarding shipment status, delays, or required documents

Other Invoicing:

  • Invoicing out additional storage for containers held off of port
  • Invoice out vehicle detention after checking against the POD’s
  • Take up any queries with the line until completion and then input credit onto the system
  • Help resolve minor issues with shipments under the direction of senior team members

Where you'll work

UNIT 4
GALAXY HOUSE
32 LEONARD STREET
LONDON
EC2A 4LZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
    Identify, track and support 6 hours off the job training activities
  • Quarterly formal progress review meetings, identifying learning achievements and next steps

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working

About this employer

Bucci Freight Services are an international, privately owned logistics business, supporting customers transporting goods around the world. We are part of the Roberto Bucci Group.

https://bucci.co.uk (opens in new tab)

After this apprenticeship

  • For the right person we are expecting them to progress into a permanent member of the team

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

The reference code for this apprenticeship is VAC2000025811.

Apply now

Closes in 21 days (Monday 4 May 2026 at 11:59pm)