Verlingue - Employee Benefits Apprenticeship

VERLINGUE LIMITED

Manchester (M2 7LP)

Closes on Friday 22 May 2026

Posted on 13 April 2026

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Contents

Summary

At Verlingue UK, we’re passionate about nurturing the next generation of talent. Whether you’re interested in Insurance Broking, Employee Benefits, IT or Finance, our programme could be for you. If you're ready to make an impact and take your career to the next level, we want to hear from you! Email us at: hr@verlingue.com

Wage

£20,000 a year

Check minimum wage rates (opens in new tab)

Starting salary is £20,000 with the opportunity to progress to up to £25,000 by the end of your 18 months programme

Training course
Financial services administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

35 hours a week

Start date

Monday 14 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To develop excellent foundations in the skills, technical knowledge, and qualifications that you will need to develop a successful career in employee benefits as well as providing exceptional service to our clients.

This is achieved by supporting all aspects of the relevant Department’s needs that a successful candidate will join, such as:

  • Support the setup and ongoing management of clients and benefit arrangements on the Connect Platform
  • Handle reporting requirements, platform queries, and provide training to the Client Advisor Team
  • Manage enrolment windows, including project planning, platform updates, documentation, and client communication
  • Assist Consultants with demos, meetings, and on‑site support when required
  • Maintain accurate records, follow internal processes, and ensure documents are stored correctly
  • Liaise with insurers, clients, and internal teams to resolve queries and support day‑to‑day operations
  • Contribute to team projects, meet deadlines, and provide consistently strong customer service
  • Participate in meetings, share ideas for improvement, and support the company’s Vision & Gameplan

In addition there will be a requirement to actively participate in all learning opportunities that are provided.    

Where you'll work

3 St. Anns House
St. Anns Place
Manchester
M2 7LP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIES LEARNING SOLUTIONS LIMITED

Training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
  • Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
  • Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
  • Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
  • Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
  • Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
  • Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
  • Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
  • Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
  • Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
  • Plan, organise and prioritise own tasks, managing time and resources effectively.
  • Identify opportunities for continuous improvement and recommend solutions to improve processes.
  • Apply current and developing sustainable principles and techniques relative to role.
  • Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
  • Work in line with organisational equity, diversity, and inclusion policies.
  • Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
  • Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
  • Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
  • Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
  • Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
  • Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
  • Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
  • Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
  • Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
  • Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
  • Plan, organise and prioritise own tasks, managing time and resources effectively.
  • Identify opportunities for continuous improvement and recommend solutions to improve processes.
  • Apply current and developing sustainable principles and techniques relative to role.
  • Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
  • Work in line with organisational equity, diversity, and inclusion policies.

Training schedule

Financial Services Administrator Level 3 Apprenticeship Standard:

  • Training takes place in the workplace and virtually over Teams
  • Occasional travel to other offices may be required during onboarding for central training

More training information

Please note that our assessment days will take place in person on the following dates and locations:

25 June 2026 – Manchester

3 St. Anns House, St. Anns Place, Manchester, M2 7LP

If your application is successful, you will be invited to attend one of these assessment days. Please ensure you are available on the relevant date.

Requirements

Essential qualifications

GCSE in:

  • English (grade minimum grade 5)
  • Maths (grade minimum grade 5)

Desirable qualifications

GCSE in:

IT (grade minimum grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

Verlingue is an independent and family-owned business that aims to be a valued long term risk management partner for our clients. We have particular expertise in designing and placing corporate insurance and employee benefits programmes for our clients.

http://www.verlingue.co.uk (opens in new tab)

Company benefits

  • Various company benefits available once qualified

After this apprenticeship

  • There are a number of routes available to progress and establish a life-long career with us at Verlingue

Ask a question

The contact for this apprenticeship is:

VERLINGUE LIMITED

Magno Luis

Magno.luis@verlingue.com

The reference code for this apprenticeship is VAC2000025648.

Apply now

Closes on Friday 22 May 2026