Sales & Lettings Team Administrator Apprentice
Real Move Estates
ROMFORD (RM6 6NX)
Closes in 23 days (Saturday 2 May 2026 at 11:59pm)
Posted on 9 April 2026
Contents
Summary
An exciting opportunity has arisen for a Business Administrator Apprentice to support a busy sales and lettings team within an established estate agency in Chadwell Heath. The role will involve providing day-to-day administrative support, ensuring smooth office operations and delivering excellent customer service to clients and applicants.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.30am to 6pm with 1 hour unpaid lunch break. We may require you to work on a Saturday and you will receive a day off within the week. A shift rota will be provided.
37 hours 30 minutes a week
- Start date
-
Tuesday 5 May 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities will include:
- Providing administrative support to the sales and lettings team
- Answering incoming calls and responding to email enquiries
- Booking property viewings and appointments
- Updating and maintaining the CRM database and applicant records
- Registering applicants and keeping their details up to date
- Uploading property details and adverts onto property portals
- Preparing tenancy and sales documentation
- Liaising with landlords, tenants, vendors, buyers and applicants
- Managing diaries for negotiators and team members
- Filing, scanning and general office administration duties
- Supporting with compliance checks and paperwork
- Ensuring excellent customer service is delivered at all times
Where you'll work
100 HIGH ROAD
ROMFORD
RM6 6NX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIDSON TRAINING UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Full training will be given leading to a recognised Business Administrator Level 3 Apprenticeship Standard
- Full on-the-job training will be delivered
- Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
- You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9 (A*- C))
- Maths (grade 4-9 (A*- C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Initiative
- Ability to work independently
- Ability to work under pressure
- Meet strict deadlines
- Negotiation skills
- Excellent telephone manner
- Must be able to multi task
- Friendly but professional
- Proactive
- Hard working
- Flexible and reliable
Other requirements
Please check the vacancy location (RM6 6NX) and ensure you can travel to the workplace. If you live too far away, your application will be made unsuccessful.
About this employer
When you use a local independent business or service, you should be getting something that's highly specialised which can't be offered by large mainstream providers; local expertise. We think that this is especially important when selecting an Estate Agent. In our opinion one of our greatest attributes is our intimate knowledge of the local area and passion for its community. We also value the importance that local people bring in delivering a professional service to our clients; whether its employing local staff, knowing a local tradesman to trust or understanding the history and heritage of the local area.
After this apprenticeship
There are excellent progression routes within the company. You will be considered for a permanent position, dependent on your performance after the Apprenticeship Programme has been completed.
Ask a question
The contact for this apprenticeship is:
DAVIDSON TRAINING UK LIMITED
Gemma Barr
gemmabarr@davidsontraining.com
07399586723
The reference code for this apprenticeship is VAC2000025577.
Apply now
Closes in 23 days (Saturday 2 May 2026 at 11:59pm)