Multi-Channel Marketer Level 3 Apprenticeship

NEXT STEP TRAINING LTD

London (E1 7QX)

Closes in 11 days (Monday 20 April 2026 at 11:59pm)

Posted on 9 April 2026

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Summary

Being an apprentice at NextStep Training means earning while you learn, gaining hands-on experience and industry-recognised qualifications. You'll receive expert training, personalised support, and a clear pathway to career progression. Enjoy discounted travel, exclusive discounts at over 350 retailers and reduced council tax.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Pay will increase after the first 12 months of the apprenticeship.

Training course
Multi-channel marketer (level 3)
Hours
Will operate on shift patterns Monday - Sunday. Exact working days and hours TBC.

35 hours a week

Start date

Monday 27 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are recruiting on behalf of a growing perfume retailer looking for a Multi-Channel Marketer Level 3 Apprentice to join their team whilst training as an apprentice with us at NextStep Training.

This is an exciting opportunity to gain hands-on experience in e-commerce, digital marketing, and retail, while working in a fast-paced and creative environment.

This role is ideal for someone who is motivated, creative, and eager to build a career in content creation, marketing and online retail.

Key Responsibilities:

E-Commerce & Marketing (In-Store):

  • Manage and update product listings across WooCommerce, eBay, and TikTok Shop
  • Monitor stock levels and ensure listings remain accurate and up to date
  • Respond to customer enquiries via email, phone, and online platforms
  • Process and manage shipping using Royal Mail Click & Drop
  • Review Royal Mail invoices, track claims, and liaise with the business support line
  • Support order packing and processing during busy periods

Content Creation & Digital Marketing:

  • Create engaging TikTok and social media content to promote products and offers
  • Assist with TikTok Ads campaigns to drive traffic and sales
  • Design marketing assets using Canva
  • Create and schedule email marketing campaigns via Brevo
  • Contribute ideas in team meetings to improve marketing performance and customer engagement

Retail & Store Duties:

  • Maintain a clean, organised, and welcoming shop environment
  • Assist with seasonal displays, promotions, and in-store merchandising
  • Serve customers, handle transactions, and provide product recommendations
  • Develop product knowledge across a wide range of perfume brands

What We’re Looking For:

  • A motivated individual with a strong willingness to learn (no prior experience required)
  • Excellent communication skills
  • Confidence using digital platforms such as WooCommerce, eBay, Canva, and social media (training provided)
  • Interest in TikTok Shop, TikTok Ads, and email marketing platforms like Brevo (advantageous)
  • Ability to manage shipping processes and resolve logistical issues
  • Creative mindset with attention to detail
  • Reliable, adaptable, and comfortable in a fast-paced environment
  • Friendly, positive attitude with strong teamwork skills
  • Interest in a long-term role with development and progression opportunities

What You’ll Gain:

  • A nationally recognised Level 3 Multi-Channel Marketer Apprenticeship
  • Hands-on experience in e-commerce, retail, and digital marketing
  • Training across multiple platforms and tools
  • Opportunity to grow within a developing business

Where you'll work

85 Whitechapel High Street
London
E1 7QX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEXTSTEP TRAINING LIMITED

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

  • Multi-channel Marketer Level 3
  • As an apprentice, you'll receive regular training alongside your job to help you develop the knowledge, skills, and behaviours needed for your role
  • At least 20% of your working hours will be dedicated to off-the-job training, which includes study time, workshops, and learning activities. 
  • Training is delivered either online or in person at our training centre in Hackney, offering flexibility to suit your needs. You'll be supported by experienced tutors and assessors throughout your apprenticeship, ensuring you stay on track and successfully complete your qualification

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.

https://www.nextsteptraining.co.uk/ (opens in new tab)

After this apprenticeship

After completion, most apprentices move into a junior marketing role, such as:

  • Marketing Executive
  • Digital Marketing Assistant
  • Social Media Executive
  • Content Marketing Assistant
  • At this stage, the focus is on hands-on execution across channels (email, social, paid ads, SEO, CRM tools)

Further Qualifications:

To accelerate progression, many learners move on to:

  • Level 4 Marketing Executive apprenticeship
  • Level 6 Digital Marketer apprenticeship (degree-level)
  • Professional certifications (e.g., Google Analytics, Meta Ads)

Ask a question

The contact for this apprenticeship is:

NEXTSTEP TRAINING LIMITED

laura@nextsteptrainingltd.co.uk

The reference code for this apprenticeship is VAC2000025493.

Apply now

Closes in 11 days (Monday 20 April 2026 at 11:59pm)