Apprentice - Business Administrator
MITIE GROUP PLC
London (SE1 0LL)
Closes in 13 days (Wednesday 22 April 2026)
Posted on 9 April 2026
Contents
Summary
Ready to turn your potential into something extraordinary?
At Mitie, we're the UK's leading facilities management and professional services company. Every day, we deliver critical services that power businesses, communities and public services across the nation.
- Wage
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£14,078.80 a year
- Training course
- Business administrator (level 3)
- Hours
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Hours: 30 hours per week (Monday-Friday, 08:00–15:00, 1 hour unpaid break)
Working Pattern: Hybrid; 2 days in office, 1-2 days working from home, 1 days dedicated study time
30 hours a week
- Start date
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Friday 1 May 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This apprenticeship offers a fantastic opportunity to work with Mitie on the London Fire Brigade contract, supporting the largest fire and rescue service in Europe.
You'll play an important role behind the scenes, helping to support the smooth running of facilities operations across the London Fire Brigade estate. From assisting with maintenance programmes to supporting reporting and administration, you'll gain valuable experience that forms the foundation of a career in facilities management, property services or business administration.
As a Business / Facilities Administrator Apprentice, you'll support the team in keeping operations running efficiently and safely across the estate.
Your responsibilities may include:
- Supporting the delivery of planned and reactive maintenance programmes, including services such as cleaning, grounds maintenance, pest control and sanitary services
- Raising purchase orders for uniform, stock, consumables and other materials, and tracking deliveries
- Assisting with monitoring service performance and liaising with internal teams where required
- Supporting the management team in compiling the monthly client report for presentation to the London Fire Brigade
- Maintaining and updating spreadsheets, records and operational logs accurately
- Providing day-to-day administrative support to help the team operate effectively
- Supporting compliance with Health, Safety, Environmental and Quality (HSEQ) standards
- Contributing ideas that could help improve processes and streamline tasks
Where you'll work
169 Union Street
London
SE1 0LL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE SKILLS PARTNERSHIP LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As part of the role, you'll complete a Level 3 Business Administration Apprenticeship, which typically lasts around 18 months.
You'll be supported by both Mitie and our training provider throughout your learning journey, including:
- One-to-one support and coaching
- E-learning and structured study modules
- Dedicated study time during your working week
- Guidance from experienced colleagues and mentors
- Our dedicated Apprenticeship Team will support you every step of the way, helping you develop skills, confidence and career opportunities within Mitie
What You'll Gain
- Real-world experience in facilities management within a major public sector organisation
- Development of professional administration, reporting and operational support skills
- A recognised Level 3 qualification while earning a salary
- Hybrid working and structured study time
- A strong foundation for future careers in Facilities Management, Property Services or Business Administration
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Team working
About this employer
At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Joining Mitie means becoming part of a team that values collaboration, innovation and the passion to make a difference. Our apprenticeships are designed to help you kick-start your career with purpose, real responsibility and the support you need to grow.
Whether you're starting your first job or looking for a new career direction, our apprenticeships combine learning, earning and real-world experience. You'll gain a nationally recognised qualification, hands-on industry experience and the opportunity to develop skills that will support your long-term career.
Ask a question
The contact for this apprenticeship is:
THE SKILLS PARTNERSHIP LIMITED
earlycareers@mitie.com
The reference code for this apprenticeship is VAC2000025483.
Apply now
Closes in 13 days (Wednesday 22 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.