Warehousing Support Apprentice
HAYLEY GROUP LIMITED
West Midlands (B63 3XL)
Closes in 16 days (Friday 24 April 2026 at 11:59pm)
Posted on 8 April 2026
Contents
Summary
Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. Hayley Dexis are offering an exciting opportunity for a Warehousing Support Apprentice to join the branch located in Halesowen.You will learn Warehousing processes and Customer Service Skills.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
£8.00 per hour
- Training course
- Supply chain warehouse operative (level 2)
- Hours
-
Monday - Friday, 8.30am - 5.30pm.
1-hour lunch.
Max 40 hours per week.
40 hours a week
- Start date
-
Monday 27 April 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Working within our Halesowen location as a Warehousing Support Apprentice. This role is ideal for someone with a keen interest learning all aspects of warehousing processes and have the ability and confidence to liaise with customers and internal staff. You will need to be a good communicator and an organised person. You will be reporting to the Warehousing Supervisor in providing a support service across our HQ Warehousing sites in Halesowen.Enjoy troubleshooting and working with a range of people and be a resourceful and helpful person.
- Working within the warehouse and office you will be supporting other staff in all aspects of the Warehousing processes
- Dealing with inbound packages and goods
- Locating lost items and supporting the team with any queries they have
- Working on the Warehousing processing systems
- Dealing with queries over the telephone and via emails
- Organising delivery runs
- Picking and packaging of products
Where you'll work
Shelah Road
Halesowen
West Midlands
B63 3XL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STAFF SELECT LTD
Training course
Supply chain warehouse operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Conduct risk assessments within the working environment.
- Apply safe working practices in line with associated health and safety legislation and company policy.
- Receive products in line with organisational procedures.
- Store and pick products in line with organisational procedures.
- Dispatch products in line with organisational procedures.
- Decant, pack products in line with organisational procedures.
- Communicate with others verbally, for example internal and external customers, colleagues, and managers.
- Communicate in writing with others, for example internal and external customers, colleagues and managers.
- Load and unload products, considering the product that is to be moved and its current and planned destination.
- Use tools and equipment to aid in product handling.
- Use information technology and digital systems. Comply with GDPR and cyber security.
- Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
- Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
- support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
- Identify and escalate problems beyond own responsibility.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
- Follow equity, diversity and inclusion rules.
- Carry out and record learning and development activities.
- Conducts handover activities.
- Conduct risk assessments within the working environment.
- Apply safe working practices in line with associated health and safety legislation and company policy.
- Receive products in line with organisational procedures.
- Store and pick products in line with organisational procedures.
- Dispatch products in line with organisational procedures.
- Decant, pack products in line with organisational procedures.
- Communicate with others verbally, for example internal and external customers, colleagues, and managers.
- Communicate in writing with others, for example internal and external customers, colleagues and managers.
- Load and unload products, considering the product that is to be moved and its current and planned destination.
- Use tools and equipment to aid in product handling.
- Use information technology and digital systems. Comply with GDPR and cyber security.
- Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
- Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
- support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
- Identify and escalate problems beyond own responsibility.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
- Follow equity, diversity and inclusion rules.
- Carry out and record learning and development activities.
- Conducts handover activities.
Training schedule
- Supply Chain Warehousing Operative Level 2
- Functional Skills maths & English Level 2 (if required)
- Min 20% OTJT
- EPA
- No day release - inhouse training
More training information
- You will learn all aspects of Warehousing and excellent customer service skills
- Time management
- No day release is required
- Confidence to engage with people on a professional level
- Attention to detail
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Other requirements
Position involves working within a team of 17 staff and will learn all aspects of who we are as a business, the products we supply and the services we offer.
About this employer
Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1300 people who provide industry leading customer service.
After this apprenticeship
Can progress within business depending on business needs and performance.
Ask a question
The contact for this apprenticeship is:
STAFF SELECT LTD
Carolyn Marson
carolyn.marson@novatraining.co.uk
07534486764
The reference code for this apprenticeship is VAC2000025377.
Apply now
Closes in 16 days (Friday 24 April 2026 at 11:59pm)