HR Support Apprentice
RESICARE ALLIANCE LIMITED
London (N16 5LG)
Closes in 29 days (Friday 1 May 2026 at 11:59pm)
Posted on 1 April 2026
Contents
Summary
HR Professionals are responsible for managing daily HR queries and providing guidance on a variety of HR processes, from routine to intricate tasks. They take ownership of advising managers on HR matters, ensuring alignment with company policies and legal regulations. This guidance is crucial to maintain compliance and mitigate potential legal risk.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Hourly wage will be reviewed throughout the progression of the apprenticeship.
- Training course
- HR support (level 3)
- Hours
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Monday to Friday, 9am to 5pm.
40 hours a week
- Start date
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Monday 4 May 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main purpose of the role:
The HR Support Apprentice will provide essential advice, guidance, and administrative support to the HR team in a busy, generalist environment, with a particular focus on recruitment and onboarding. The role involves supporting HR processes, assisting with hiring, induction, and employee record management, and helping to ensure smooth and consistent HR practices.
The post holder will develop practical HR skills and knowledge through a Level 3 apprenticeship while contributing to the team's overall effectiveness.
Our Values and Ways of Working
We expect our HR Support Apprentices to act professionally, respectfully, and with integrity at all times, taking responsibility for their own learning and supporting colleagues and the wider HR team.
We value individuals who are approachable, reflective, and eager to develop, taking pride in how they represent themselves and the organisation.
We appreciate dependable, positive, and accountable team members who are willing to learn, ask questions, and grow their skills.
Confident, well-supported individuals contribute to an effective and welcoming HR environment. We encourage collaboration, open communication, and valuing different perspectives, recognising that trust, respect, and teamwork are key to the success of the HR function and the wider organisation.
Key Responsibilities
Assist with the full recruitment cycle, including:
- Posting job adverts
- Supporting online recruitment campaigns and Website updates/management
- Supporting at Jobs Fairs
- Shortlisting candidates
- Coordinating interviews and assessments
- Communicating with candidates and hiring managers
Support the onboarding process for new starters:
- Preparing new starter documentation
- Coordinating induction schedules
- Ensuring smooth integration of new employees
Maintain accurate HR records and databases
- Keeping trackers up to date
- Keeping RTW information up to date and current
- Supporting with HR record keeping
Assist with HR administrative tasks, such as:
- Updating employee files
- Preparing reports and correspondence
- Staff file Audits
- Supporting with preparation and delivery of workshops
- Support with the preparation of HR reports
- Supporting HR projects as required. Provide general HR support to the team, including ad-hoc tasks across payroll, employee engagement, and HR policy administration
Other Duties
- Ensure compliance with organisational policies, procedures, and regulatory requirements
- Promote equality, diversity, and inclusion in practice
- Undertake additional duties as required to support the safe and effective running of the home
- Model the organisation's values in practice and ensure they are embedded across the team
Where you'll work
147 Stamford Hill,
London
N16 5LG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
P.T.P. TRAINING LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
All workshops are available online with a full-day delivery and at the end of every workshop, each individual will be set work-related tasks to be completed:
- Induction – business and understanding
- HR legislation and policy
- HR function
- HR Systems and Processes
- Problem-solving
- Project Management
- EPA prep
Requirements
Desirable qualifications
GCSE or equivalent in:
- Maths (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Initiative
- IT skills
- Logical
- Non judgemental
- Organisation skills
- Patience
- Problem solving skills
- Team working
Other requirements
We are looking for someone with a willingness to learn who is reliable and has a strong attention to detail.
Company Benefits:
- Opportunity to gain practical HR experience in a supportive environment
- Apprenticeship salary and holiday entitlement in line with statutory requirements
- Pay will be reviewed throughout the apprenticeship.
- Career development opportunities within the HR team.
About this employer
Employer Description Resicare Alliance has been formed since 28 January 2020. We have gone on to acquire some children's homes as well as opening our own. Our homes all have therapeutic oversight, and some have specialist therapeutic delivery for children who have experienced trauma in their years before coming to live with us. We work and support children with learning disabilities, autism, mental health, social, emotional, and behavioural needs. Our primary aim is to provide each child with the necessary tools and support needed to aid their transition to independent living or return to a family setting. The cycle of assessment ? monitoring, evaluation, and review, will identify the support and provision required to ensure the child is able to build on areas of strength and make progress in all areas of need.
After this apprenticeship
Upon completion of the apprenticeship, you may have the opportunity to apply for a permanent position within Resicare Alliance.
Ask a question
The contact for this apprenticeship is:
P.T.P. TRAINING LIMITED
The reference code for this apprenticeship is VAC2000024792.
Apply now
Closes in 29 days (Friday 1 May 2026 at 11:59pm)