Apprentice Administrator

CVL SYSTEMS LTD

Wellingborough (NN8 6AG)

Closes on Monday 1 June 2026

Posted on 1 April 2026

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Summary

An excellent opportunity, the successful candidate will support the account management team with day-to-day administrative and coordination tasks. This role is designed to develop a strong understanding of customer processes, communication, and internal systems within a service-led environment.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am- 5pm with a 30 minute paid lunch break.

37 hours 30 minutes a week

Start date

Monday 15 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Maintenance Contract Administration - Assist with the maintenance contract renewal process, including preparing documentation, tracking renewal dates, and ensuring all records are accurate and up to date
  • Communication & Account Support - Support Account Managers with client communication by introducing themselves to existing customers, arranging regular check-ins, and following up with emails to maintain consistent engagement
  • Quotations & Proposals Support - Assisting with the preparation of quotations for service works and small projects, using internal systems and Excel-based tools, while learning how pricing and proposals are structured
  • Tracking & Follow-Ups - Help monitor outstanding quotations, supporting follow-ups with clients and ensuring internal systems are updated to reflect current status and progress
  • Reporting & Data Management - Contribute to monthly reporting by gathering and updating information on activity, including orders received, invoices raised, and pipeline opportunities. This will support management reporting, forecasting, and performance tracking
  • Market & Industry Awareness - Supporting basic market and competitor research, gathering information on projects, tenders, and industry activity to build commercial awareness
  • General Administration & Office Support - The apprentice will gain exposure to wider administrative functions, providing support where required to ensure the smooth running of the office and wider team
  • Tender Support - Assist in monitoring tender opportunities through relevant portals and support the preparation and submission of tender documentation alongside the compliance and account teams
  • Business Development Support - Support business development activities, including contacting potential customers, introducing company services, and assisting with arranging meetings. Liaising with clients regarding orders placed, ensuring timely receipt of the corresponding purchase order (requisition document) for the services or products provided by CVL systems LTD
  • Key Skills & Attributes - The role requires a proactive and organised approach, strong communication skills, attention to detail, and a willingness to learn and develop within a fast-paced service environment

Where you'll work

3 Wallis Close
Park Farm Industrial Estate
Wellingborough
NN8 6AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week

Requirements

Desirable qualifications

GCSE in:

  • English (grade 1)
  • Maths (grade 1)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

Other requirements

  • 5 Year BS7858 Screening 
  • Enhanced DBS Inc Child Baring

About this employer

Our client specialises in delivering advanced security and automation solutions tailored to meet the needs of high-profile businesses and organisations. With a focus on excellence, reliability, and innovation, they proudly support their clients in achieving the highest levels of safety and operational efficiency. Since 2009 they have established themselves as a trusted provider of specialist security system designs and installations, offering competitive pricing without compromising on quality.

https://cvlsystems.com (opens in new tab)

Company benefits

Free parking, Employee Assistance Programme, Holiday Loyalty Scheme.

After this apprenticeship

  • Possible full time permanent position upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC2000024657.

Apply now

Closes on Monday 1 June 2026