Adult Care Worker Apprentice

SUNDERLAND CARE AND SUPPORT LIMITED

Tyne and Wear (SR2 9TQ)

Closes in 8 days (Friday 10 July 2026 at 11:59pm)

Posted on 1 April 2026

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Summary

An exciting opportunity has arisen to join one of the regions largest providers of innovative social care services, as a Health and Social Care Apprentice Support Worker.

• Wage:

  £15,392 a year

  Minimum wage rates (opens in new tab)

• Training course: Adult care worker (level 2)
• Hours: Working between 7.00am and 10.00pm.

  37 hours a week

• Start date:

  Monday 20 July 2026

• Duration:

  1 year 3 months

• Positions available:

  5

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking to recruit staff who can encourage a workplace culture based on respect and dignity for those in need of care and support. The service also offers support to adults who are on the autism spectrum, who have extremely complex needs and may display challenging behaviours.

The people accessing our service are provided with support to participate within their local community, develop a wide range of skills with an aim of maintaining a tenancy within the city of Sunderland. As a health and social care apprentice you will work within a supportive environment to undertake the required care and support tasks, in line with the values of Sunderland Care and Support, in order to develop the necessary skills and knowledge to become an effective Support Worker.

The role will include:

• Attending college/study days and participating in development activities as required by the programme
• Completing all mandatory training as required by the Sunderland Care and Support Training Strategy
• Providing and and promoting person-centred care and support to vulnerable customers including people who have a range of mental health needs, learning and physical disabilities and behaviours that might challenge
• To meet a range of complex social and health needs
• Working effectively as part of a team, undertaking tasks as detailed within a person’s care plan, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement
• Actively participating within team meetings, training and supervision
• Completing relevant records and contributing to the preparation and review of customer’s care and support plans

We are looking for apprentices who are motivated to provide high standards of person-centred care along with their own personal development. You will be supported on your journey via induction, probation, supervision, and appraisal to ensure customers receive support which is designed to meet their own personal need.

Where you'll work

Leechmere Centre
Sunderland
Tyne and Wear
SR2 9TQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF SUNDERLAND COLLEGE

Training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.

Training schedule

Adult care worker Equal to Level 2 (GCSE).

• Support individuals they are working with according to their personal care/support plan
• Encourage individuals to participate in the way their care and support is delivered
• Contribute to the on-going development of care/support plans for the individual they support
• Support individuals with cognitive, physical or sensory impairments
• Write clearly and concisely in records and reports
• Keep information safe and confidential according to agreed ways of working
• Recognise potential signs of different forms of abuse
• Respond to concerns of abuse according to agreed ways of working
• Recognise, report and challenge unsafe practices
• Promote the health and wellbeing of the individual they support
• Move people and objects safely

Requirements

Essential qualifications

GCSE or equivalent in:

• English (grade 1-3)
• Maths (grade 1-3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• Logical Thinking
• Non judgemental
• Patience

Other requirements

Salary due to rise due to an imminent pay award. Apprentices will work a shift pattern, which includes early and late shifts.

About this employer

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of service on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve. We encourage people to enjoy an independent, active, and healthy life and provide support to those in need to help them to do this. A wide range of help is available, including support at home, day opportunities, short break care, access to supported housing and employment, equipment to help with daily living and a wide ranging advice service.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possibility of a full time role upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CITY OF SUNDERLAND COLLEGE

The reference code for this apprenticeship is VAC2000024618.

Apply now

Closes in 8 days (Friday 10 July 2026 at 11:59pm)