Apprentice Parts Advisor - Business Administrator (Level 3) - Brian Robson Coachworks, Hatfield
BRIAN ROBSON COACHWORKS LTD
Hertfordshire (AL10 0SP)
Closes on Monday 1 June 2026
Posted on 1 April 2026
Contents
Summary
An exciting opportunity for an apprentice to work alongside a qualified Parts Advisor to be fully trained in business administration, together with sourcing and supplying parts for the repair of vehicles. You will be following parts procedures as well as handling incoming parts, storing and receiving stock, identifying and ordering parts.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 5.00pm
40 hours a week
- Start date
-
Monday 15 June 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
- You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
- You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
- You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
- You will use a number of different software systems
- Learn customer service and business administration skills
Where you'll work
Fiddlebridge Lane
Hatfield
Hertfordshire
AL10 0SP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
AUTO-ASSESS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
- No college attendance required as training will take place onsite
- You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
- Once the apprenticeship is complete, you will achieve a Level 3 in Business Administration
Requirements
Essential qualifications
GCSE in:
- English GCSE or equivalent (grade 4/C or above)
- Maths GCSE or equivalent (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Physical fitness
Other requirements
- A genuine passion for cars and all things automotive
About this employer
Brian Robson Coachworks (BRC) is an award-winning, second generation family run body repair business in Hertfordshire, established more than 40 years ago. Delivering a complete service to private and trade customers, we specialise in vehicle collision repair and have dedicated accident repair centres in St Albans, Hatfield and Welwyn Garden City. Having built a reputation for quality workmanship, reliability, customer service and competitiveness, BRC have achieved Approved Repairer status with many of the UK’s leading car manufacturers and hold the BSI Kitemark™ for Vehicle Damage Repair, accredited to the standard – BS 10125:2014+A1:2016. We are, however, able to carry out body repairs on all vehicle models, including prestige models and supercars, as well as vans.
After this apprenticeship
- Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
Ask a question
The contact for this apprenticeship is:
AUTO-ASSESS LIMITED
Jo Jones
joanne@auto-assessltd.co.uk
The reference code for this apprenticeship is VAC2000024469.
Apply now
Closes on Monday 1 June 2026