Business and Operations Apprentice
The Chancellor, Masters and Scholars of the University of Cambridge
Cambridge (CB2 0QQ)
Closes in 29 days (Thursday 30 April 2026 at 11:59pm)
Posted on 31 March 2026
Contents
Summary
This is a fantastic opportunity to join a prestigious University to gain administrative experience and training in the Higher Education sector. The successful candidate will work towards completing the Business Administration Apprenticeship Standard at Level 3, via Cambridge Regional College.
- Wage
-
£20,559 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9am to 5pm
36 hours 30 minutes a week
- Start date
-
Monday 3 August 2026
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The position is varied, and is required to support the departmental and core team needs, but will include duties such as:
- Providing a comprehensive administrative service to the Business and Operations Manager, core team and departments
- Organising and attending meetings, sending invitations, taking and distributing minutes
- Handling enquiries as the first point of contact, drafting replies and escalating where necessary
- Involvement in cross-Cluster initiatives, such as Equality and Diversity, Sustainability and Health and Safety
Where you'll work
Addenbrookes Hospital
Hills Road
Cambridge
CB2 0QQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAMBRIDGE REGIONAL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
Access to internal training courses in a wide variety of subjects related to the role
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C and above)
- Maths (grade Grade 4/C and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
About this employer
The University of Cambridge is one of the world’s oldest and most successful universities. They are a renowned centre for research, education and scholarship that makes a significant contribution to society. The university is consistently ranked amongst the top universities in the world.
Company benefits
- 28 days holiday excluding bank holidays
After this apprenticeship
- The Business Administrator is a varied apprenticeship and offers skills development across a variety of professional service domains, meaning applicants will have a versatile skill set perfect for transferring into Operations, HR, Finance and other professional service areas
- This is the perfect apprenticeship for people who are not one hundred percent sure which area of business they would like to break into
Ask a question
The contact for this apprenticeship is:
CAMBRIDGE REGIONAL COLLEGE
The reference code for this apprenticeship is VAC2000024331.
Apply now
Closes in 29 days (Thursday 30 April 2026 at 11:59pm)