Technical Support Apprentice

FNA UK (COMPRESSORS) LIMITED

Oxford (OX44 7XZ)

Closes in 23 days (Thursday 30 April 2026 at 11:59pm)

Posted on 7 April 2026

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Summary

The technical support department within FPS Air Compressors is the pivotal department within the organisation. We assist customers with technical enquiries, remote fault-finding, repairs, and diagnosis on machines. The apprenticeship that we offer will provide an interesting dynamic role where no two days are ever the same.

Wage

£20,540 a year

Check minimum wage rates (opens in new tab)

You will be entitled to 20 days paid annual leave plus bank holidays. You are required to use your annual leave to cover the shutdown between Christmas and New Year (approx 4 days).

Training course
Engineering operative (level 2)
Hours
Monday – Thursday 08:30 – 17:00. Friday 08:30 – 16:30.

39 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The technical support department within FPS Air Compressors is the pivotal department within the organisation. We assist customers with technical enquiries, remote fault-finding, repairs, and diagnosis on machines. The apprenticeship that we offer will provide an interesting dynamic role where no two days are ever the same.

  • Great mix of practical and office-based work.
  • Hands-on electrical & mechanical works.
  • A very interesting industry, Compressed Air is used by so many different industries.
  • Internal training & support by the best individuals in the industry.

The day-to-day tasks within the role include

  • Learn the basic principles of compressed air, and how air compressors operate.
  • Assist with day-to-day hands-on workshop activity, with electrical & mechanical repairs.
  • Assist when able with technical support phone calls, email & administration.
  • Assist with updating the technical support library with documents, manuals etc.
  • Assist with visits to customer sites to undertake routine services, and repairs 

Where you'll work

Units 1 &
5 Tower Estate Warpsgrove Lane
Chalgrove
Oxford
OX44 7XZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ABINGDON AND WITNEY COLLEGE

Training course

Engineering operative (level 2)

Understanding apprenticeship levels (opens in new tab)

Training schedule

Delivery model:

  • Work-based training with your employer.
  • Day release during term time (approximately 2 days a week for 1 year).
  • Regular meetings with your training coordinator to monitor progress and well-being.
  • Apprentices will need to complete a minimum of 300 hours of off-the-job training during their apprenticeship.

Qualifications included:

  • Level 2 Diploma in Engineering Operations (Skills).
  • Level 2 Certificate in Engineering Operations (Knowledge).
  • Level 2 Engineering Operative Apprenticeship.

End Point Assessment:

  • Practical assessment.
  • Professional discussion.

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/9-4)
  • Maths (grade A*-B/9-5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Practical skills
  • Thirst for knowledge
  • Excellent work ethic

Other requirements

Experience using hand tools, and some kind of mechanical experience would be desirable.

You will need to pass an Enhanced Disclosure and Barring Service (DBS) check.

Please apply as soon as possible for this role. Should the right candidate be found prior to the closing date, then the vacancy may be closed early.

Apprenticeship Assessment and Information Session:

Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training, may be required to attend an Apprenticeship Assessment and Information Session at Witney or Abingdon campus. 

This will consist of a series of initial assessments (required prior to any apprenticeship offer), completion of essential paperwork, the opportunity to find out more about the apprenticeship process, the training included, and a forum for your questions. 

As a new Apprenticeship applicant, you will only have to undergo this process once. If you would like to talk to us about the assessments or if you would need any extra support to attend the Apprenticeship Assessment and Information Session, please call us on 01235 216216.    

Qualification checks:

By applying for this vacancy, you are giving Abingdon and Witney College permission to undertake a Learner Record Service check on your previous qualifications. We make every effort to ensure that applicants from non-traditional academic backgrounds or those who may not have the formal GCSE entry requirements can access apprenticeships where possible.  

The National Minimum Wage (NMW) for Apprentices is £8.00 per hour from April 2026. This applies to 16 - 18 year old apprentices and those aged 19 and over during the first year of their apprenticeship. After this, the National Minimum wage appropriate to their age applies. The wage for apprentices applies to both time spent on-the-job, plus time spent training. 

About this employer

FNA has been professionally and passionately designing, developing and manufacturing the very best in compressed air for over 70 years, guaranteeing our customers quality, reliability and service.

We work with a wide range of clients from industrial, automotive, food, medical and professional sectors.

Our office is situated in a rural-ish location, so candidates will need own transport due to irregular bus service. Our office is located on the 1st floor and there is a lift in the building. 

 

https://www.fna-compressors.co.uk/ (opens in new tab)

Company benefits

Company pension will be granted after 6 months of continuous employment. 

After this apprenticeship

Upon successful completion of the apprenticeship, the candidate will have the option to become a full-time employee within the organisation as a Technical Support Engineer and progress to the Level 3.

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

Tess Williams

apprenticeships@abingdon-witney.ac.uk

The reference code for this apprenticeship is VAC2000024330.

Apply now

Closes in 23 days (Thursday 30 April 2026 at 11:59pm)