Groups and Public Programme Events Administrator Apprentice

INSTITUTE OF CONSERVATION LTD

London (EC1R 0NE)

Closes on Thursday 7 May 2026

Posted on 31 March 2026

Print

Contents

Summary

Join Icon as a Groups and Public Programme Events Administrator Apprentice. You’ll gain hands-on experience supporting events, public programmes, bookings, CRM records and stakeholder communication, while working towards an Events Assistant Level 3 apprenticeship with Creative Alliance.

Wage

£27,000 a year

Check minimum wage rates (opens in new tab)

Salary of £27,000 per year for the full 18-month apprenticeship.

Training course
Event assistant (level 3)
Hours
Monday to Friday, full-time, 35 hours per week. Working hours will usually be between 9am and 5pm. Some flexibility may be required to support events, including occasional evening work and travel to attend programme events and Icon functions.

35 hours a week

Start date

Monday 25 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the planning, coordination and delivery of events, meetings and public programmes
  • Help organise talks, workshops, tours, studio visits and group activities
  • Manage shared inboxes and respond to enquiries professionally
  • Maintain accurate records using the CRM system
  • Set up events using event management software
  • Monitor bookings and attendee information
  • Support volunteers, members and external stakeholders with event activity
  • Assist with financial administration, including invoices and expenses
  • Work with colleagues to help ensure events and activities run smoothly
  • Carry out general administrative tasks and support reporting where needed

Where you'll work

Studio 32 FBC Clerkenwell
40 Bowling Green Lane
London
EC1R 0NE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

Training course

Event assistant (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
  • Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
  • Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
  • Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
  • Operational: Use software packages to create word processing and spreadsheet documents.
  • Operational: Contribute to reports, event project plans and written presentations for clients
  • Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.
  • Operational: Show careful attention to regulations and internal policies.
  • Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.
  • Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
  • Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
  • Professional: Question effectively to ensure understanding of what is required from clients or colleagues.
  • Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
  • Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.
  • Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
  • Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.

Training schedule

Training will be delivered through a blended learning model, taking place both in the workplace at Icon’s Clerkenwell office and remotely. The apprentice will complete training regularly throughout the programme, alongside their day-to-day role, with scheduled reviews and one-to-one support.

More training information

Creative Alliance is the training provider for this apprenticeship. The programme is structured around a blend of practical workplace experience, online learning, independent project work and regular progress reviews, with support from a dedicated development coach throughout the apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

This role is based in London with hybrid working in place, and the apprentice will be expected to attend the Clerkenwell office two days per week. Some flexibility may be required to support events, including occasional travel and evening work.

About this employer

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. It supports conservation professionals, promotes high standards and ethics in practice, and delivers public benefit through engagement, collaboration and advocacy across the cultural heritage sector.

https://www.icon.org.uk/ (opens in new tab)

Company benefits

25 days’ annual leave, hybrid working, access to professional development opportunities, and the chance to build experience with a respected charity and membership organisation.

After this apprenticeship

This apprenticeship offers the opportunity to build a career in events, administration and stakeholder engagement within the cultural heritage, charity and membership sectors. On successful completion, the apprentice may progress into roles involving events coordination, programme administration, membership services or wider public engagement activity.

Ask a question

The contact for this apprenticeship is:

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

The reference code for this apprenticeship is VAC2000024291.

Apply now

Closes on Thursday 7 May 2026

After signing in, you’ll apply for this apprenticeship on the company's website.