Business Administration Level 3 Apprentice (with Marketing Support)

DYNAMO HEALTHCARE TRAINING LTD

HAYLE (TR27 4EZ)

Closes in 30 days (Thursday 30 April 2026 at 11:59pm)

Posted on 31 March 2026


Summary

The Business Administration Apprentice will support daily operations at DHCT, ensuring admin tasks are completed accurately, efficiently, and compliantly. The role focuses on administration with some marketing support for learner recruitment and employer engagement, while working towards the Level 3 Business Administrator Apprenticeship.

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm Working Pattern • 3 days per week: Administrative Duties (Primary Role) • 1 day per week: Marketing & Promotion • 1 day per week: Off-the-Job Training (Protected Study Time)

37 hours a week

Start date

Friday 1 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Respond to emails and act as a first point of contact for learners and employers
  • Support onboarding by checking eligibility and compliance documents
  • Update systems (e.g. CRM, MIS, ILR) to keep records accurate and audit-ready
  • Complete data entry, filing, scanning, and document management
  • Book and organise meetings, inductions, and reviews
  • Prepare and send learner/employer communications and documentation
  • Assist with social media posts and scheduling marketing content
  • Help create marketing materials (e.g. flyers, newsletters, case studies)
  • Gather learner testimonials and support recruitment campaigns
  • Work with the team to improve processes and maintain compliance standards

Where you'll work

UNIT D, PATTERN SHOP
TREVOARN
HAYLE
TR27 4EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DYNAMO HEALTHCARE TRAINING LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Training will take place primarily in the workplace at Dynamo Healthcare Training (DHCT), with learning applied directly to day-to-day tasks
  • The apprentice will complete one dedicated study day per week as off-the-job training within paid working hours
  • Off-the-job training will include online learning, workshops, assignments, and e-portfolio development with the training provider
  • Regular progress reviews will take place (typically every 6-8 weeks) with the training provider and line manager
  • Additional learning and support will be provided through mentoring, shadowing, and on-the-job coaching

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative

Other requirements

  • Passing a Disclosure and Barring Service (DBS) check

About this employer

Dynamo Healthcare Training (DHCT) is committed to delivering high-quality training programmes that support learners to develop the skills, knowledge, and behaviours required to progress in their careers.

We work closely with employers and learners to ensure our provision is compliant, responsive, and focused on positive outcomes, maintaining high standards in line with DfE funding rules and Ofsted expectations.

After this apprenticeship

Successful completion of the apprenticeship may lead to:

  • A permanent role within DHCT
  • Progression to higher-level apprenticeships
  • Development opportunities in administration, compliance, marketing, or training delivery

Ask a question

The contact for this apprenticeship is:

DYNAMO HEALTHCARE TRAINING LTD

Sameera Jauhar

sameera@dynamo-training.co.uk

The reference code for this apprenticeship is VAC2000024289.

Apply now

Closes in 30 days (Thursday 30 April 2026 at 11:59pm)