Apprentice HR Services Administrator
DX NETWORK SERVICES LIMITED
Northampton (NN4 7BH)
Closes in 22 days (Friday 24 April 2026 at 11:59pm)
Posted on 31 March 2026
Contents
Summary
This role is to provide administrative support and advice to the business and colleagues, whilst at the same time compiling, recording, maintaining and improving company records and processes, whilst assisting with projects and weekly processes.
- Wage
-
£20,800 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:30 - 17:00 with a 30-minute break or 08:00 - 17:00 with a 1-hour break
40 hours a week
- Start date
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Tuesday 28 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Supporting Business Partners and the Head of departments with ongoing administration for projects and day-to-day tasks
- Completing regular system audit tasks
- Carry out any other reasonable requests which may be required of this role
- Answering all emails related to workstreams and projects in a timely fashion
- Feedback from Internal Customers
- Quality, accuracy and timeliness of information raised and presented to Internal & External Customers
- Timely completion of apprenticeship qualification
Where you'll work
Oxwich Close
Brackmills Industrial Estate
Northampton
NN4 7BH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Remote learning
- 6 hours off-the-job training delivered by Starting Off
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above)
- Math (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
Our client is a market-leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. They provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. They have two divisions, Freight and Express. Their approach is straight-forward and no-nonsense. Their goal is to Deliver Exactly to their customers’ requirements.
Company benefits
- Company Healthcare
- Life Assurance
- Enhanced Maternity & Paternity, 20 days holiday + bank holidays
- Pension Scheme
- Discounts Portal
- Excellent opportunities for career progression
After this apprenticeship
- Full-time position on completion of the Apprenticeship
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Lucy Harris
lucy.harris@startingoff.co.uk
01536851190
The reference code for this apprenticeship is VAC2000024163.
Apply now
Closes in 22 days (Friday 24 April 2026 at 11:59pm)