Business Administration/Support Apprentice

APCA GROUP LTD

Plymouth (PL1 2EJ)

Closes in 30 days (Thursday 30 April 2026 at 11:59pm)

Posted on 31 March 2026

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Summary

APCA Group is looking for a proactive and organised Business Administration/Support Apprentice to support our day-to-day operations. This role is ideal for someone starting their career and looking to gain practical experience while working towards a nationally recognised qualification supporting the property development sector.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday 7.45 - 16.15, with 30 minute lunch break. Working hours to be discussed/confirmed at interview.

40 hours a week

Start date

Monday 4 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Carry out desktop research to support property development projects (e.g. market research, local area analysis, supplier sourcing)
  • Maintain and organise digital and paper filing systems in line with company procedures
  • Manage and update company records, databases and documentation
  • Assist with preparing reports, documents and presentations
  • Handle incoming communications (emails, phone calls, correspondence)
  • Support meeting coordination, including scheduling and minute-taking
  • Ensure accurate data entry and record keeping
  • Provide general administrative support to the wider team

Where you'll work

Office 8 Midland House Business Centre
Midland House Notte Street
Plymouth
PL1 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

FOCUS TRAINING (SW) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Full Business Administrator Standard - Level 3
  • On the job training/support in the workplace as necessary
  • Remote training every month backed up by regular site visits
  • College attendance/support available monthly if required
  • Employer to offer dedicated training time to support Off-The-Job training requirements

Requirements

Desirable qualifications

GCSE in:

  • English (grade A*/9 - C/4)
  • Maths (grade A*/9 - C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

About this employer

APCA Group is a dynamic development company delivering leisure, residential and commercial projects across the UK.  We are committed to quality, efficiency, and professional excellence in every stage of development.

After this apprenticeship

Possibility of future progression options upon successful completion of Level 3 qualification. To be discussed at interview.

Ask a question

The contact for this apprenticeship is:

FOCUS TRAINING (SW) LIMITED

Trevor Barnes

trevor.b@tftg.org

07836 536590

The reference code for this apprenticeship is VAC2000024057.

Apply now

Closes in 30 days (Thursday 30 April 2026 at 11:59pm)