School Clerical Assistant Apprentice

The John Bamford Primary School

Rugeley (WS15 2PA)

Closes in 14 days (Monday 13 April 2026 at 11:59pm)

Posted on 30 March 2026

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Summary

As our School Clerical Assistant Apprentice, you will provide essential administrative support to ensure the smooth day‑to‑day running of the school office. You will develop skills in communication, organisation, customer service, and data management while working towards a recognised Business Administration qualification.

• Wage:

  £12,480 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  • This role is term time only.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, hours to be confirmed. Term time only.

  30 hours a week

• Start date:

  Monday 27 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Welcoming parents, pupils, staff, and visitors at reception
• Answering phone calls and responding to emails professionally
• Making phone calls to parents as and when required
• Supporting staff with general administrative tasks
• Maintaining accurate records and filing systems
• Assisting with attendance monitoring
• Preparing documents, letters, and resources
• Helping with school events and daily office operations

Where you'll work

Crabtree Way
Rugeley
WS15 2PA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWCASTLE AND STAFFORD COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

One day study per week

Requirements

Essential qualifications

GCSE in:

• English (grade Grade 4/C or above)
• Maths (grade Grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Team working
• Initiative

Other requirements

• Passing a Disclosure and Barring Service (DBS) check

About this employer

The John Bamford Primary School is a welcoming and vibrant school dedicated to providing a supportive environment for both students and staff.

https://www.johnbamford.staffs.sch.uk/ (opens in new tab)

After this apprenticeship

• Could lead to a permanent position for the right person

Ask a question

The contact for this apprenticeship is:

NEWCASTLE AND STAFFORD COLLEGES GROUP

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

The reference code for this apprenticeship is VAC2000024036.

Apply now

Closes in 14 days (Monday 13 April 2026 at 11:59pm)