Business Administration Apprentice

GROVE HOUSE PRACTICE

RUNCORN (WA7 1AB)

Closes in 15 days (Tuesday 5 May 2026 at 11:59pm)

Posted on 16 April 2026

Print

Contents

Summary

The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.

Wage

£16,432 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday. Hours to be confirmed at interview, but the pharmacy is open between the hours of 9.00am and 6.30pm. The pharmacy is also open on Saturday, 9.00am to 1.00pm.

39 hours 30 minutes a week

Start date

Monday 11 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Greeting patients
  • Administrative work using computer systems
  • Book appointments
  • Learn about and advise patients
  • Keep store front clean and tidy

Where you'll work

ST. PAULS HEALTH CENTRE
HIGH STREET
RUNCORN
WA7 1AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administration Level 3 Apprenticeship Standard qualification
  • Functional Skills in maths and English, if required
  • End Point Assessment
  • Work Based Learning
  • Extra training courses - Medicines Counter Assistant and Healthcare Champion

Requirements

Essential qualifications

GCSE in:

  • English and Maths (grade 4/c or above)
  • English and Maths (grade 4-9or A-C or Level 2 FS)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Maths and English Grade 4 or equivelent?

Can you travel to this business?

About this employer

The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.

After this apprenticeship

  • Further training and potential employment by the employer, depending on peformance

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Dawn Elizabeth Greenwood

dawn.greenwood@junipertraining.co.uk

07852226349

The reference code for this apprenticeship is VAC2000023981.

Apply now

Closes in 15 days (Tuesday 5 May 2026 at 11:59pm)