Level 3 Business Administration Apprenticeship

STK FIRE AND RISK MANAGEMENT LIMITED

Wolverhampton (WV11 2BQ)

Closes in 25 days (Monday 27 April 2026 at 11:59pm)

Posted on 1 April 2026


Summary

Are you looking for your first career opportunity within business admin? Highly organised, confident using online systems, have a willingness to learn and are a great communicator this could be for you?  STK Fire and Safety specialists are looking for a Level 3 Business Administration Apprentice to join their small and friendly team.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 30 hours per week. Exact times to be discussed, between 8.30am and 4.30pm.

30 hours a week

Start date

Tuesday 5 May 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide general administrative support to the team, including correspondence
  • Scheduling, filing and document management
  • Prepare and finalise client reports, ensuring accuracy, professional formatting and timely delivery
  • Manage incoming and outgoing communications, including emails and calls
  • Assist with data entry, record keeping and document control in accordance with company procedures
  • Support the coordination of site visits, meetings and training sessions

Where you'll work

Suites 10 13 The Stables
Hilton Hall Hilton Lane
Wolverhampton
WV11 2BQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Work based learning
  • Support with English and maths skills gaps if required
  • End Point Assessment

Requirements

Essential qualifications

GCSE in:

English and Maths (grade A-C/9-4 or Level 2 FS)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Ability to prioritise
  • Professional attitude

Other requirements

Please check your travel arrangements as there is limited public transport available.

About this employer

At STK, we help organisations meet their fire safety responsibilities with confidence. The main services we offer are Fire Risk Assessments, Fire Training and Fire Strategies. When you engage us, you don’t just receive a report or training session — you gain a trusted support team you can rely on whenever you need advice, reassurance, or guidance. Many of our assessors and trainers come from an emergency services background, giving us first-hand insight into what happens when safety is not managed correctly. That experience shapes everything we do – practical advice, clear solutions, and a strong focus on keeping people safe.

https://www.stkmanagingsafety.co.uk/ (opens in new tab)

After this apprenticeship

STK will offer ongoing employment whenever possible upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Diane Jones

diane.jones@junipertraining.co.uk

The reference code for this apprenticeship is VAC2000023967.

Apply now

Closes in 25 days (Monday 27 April 2026 at 11:59pm)