Business Administrator Level 3 Apprenticeship - Event / Operations Support

TEAMWORK (UK ) LIMITED

London (N1 0QH)

Closes in 24 days (Monday 20 April 2026 at 11:59pm)

Posted on 27 March 2026


Summary

We are looking for an Apprentice Administrator to support our cleaning company with day-to-day administrative tasks. This role is ideal for someone organised, willing to learn, and confident using online systems. 

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

£18,000 - £21,000 - To be agreed with the sucessfull candidate

Training course
Business administrator (level 3)
Hours
40 hours per week, 8.00am - 6.00pm (Some evening work may be required on event days, to be agreed in advance).

40 hours a week

Start date

Tuesday 21 April 2026

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with completing and updating audits on Reslink
  • Update and maintain staff rosters on SmartTask
  • Help employees access, complete, and track online courses on the Atlas platform
  • Provide general administrative support to the operations team
  • Maintain accurate records and ensure information is up to date
  • Support managers with data entry, filing, and document organisation
  • Help monitor completion of required training and follow up where needed
  • Ensure all information is handled confidentially and accurately

Where you'll work

Business Design Centre
52 Upper Street
London
N1 0QH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 apprenticeship
  • 20% off the job training 
  • English and maths functional skills of required 
  • End point assessment 

Requirements

Essential qualifications

GCSE in:

English & maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Sucessfull apprentice will be required to work across two locations - 

Vacancy across both sites.

Business Design Centre

52 Upper Street, Islington, London N1 0QH

Alexandra Palace 

Alexandra Palace Way, London, N22 7AY

About this employer

Founded in 2003, Teamwork was established with a mission to deliver service excellence within the Facilities Management industry. Over the years, we have become a reliable and trusted partner to organizations, providing both hard and soft services in high-footfall environments across the UK.

Today, we proudly serve a diverse range of sectors, including Transport, Hospitality, Retail, Health & Education, Leisure, Commercial, and Industrial. Our innovative, sustainable, and strategic FM solutions, combined with our ‘Can-Do, Will-Do’ attitude, drive us to exceed expectations consistently.

At Teamwork, we believe in a collaborative approach to service delivery. By fully understanding our clients’ unique cultures and needs, we tailor our services to ensure optimal outcomes and client satisfaction. Our commitment to excellence and partnership has made us a trusted partner in the facilities management industry.

People are at the heart of Teamwork. We prioritise the development and well-being of our employees, offering continuous learning opportunities and fostering a supportive and inclusive work environment. This focus on people development ensures that our team is equipped with the skills and motivation to deliver exceptional service and drive our company’s success.

https://teamwork-uk.co.uk/ (opens in new tab)

After this apprenticeship

Full time role within the business for a sucessfull apprentice candidate.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC2000023901.

Apply now

Closes in 24 days (Monday 20 April 2026 at 11:59pm)