Business Admin Apprenticeship

ORTON ELECTRICAL SERVICES LTD

Redditch (B98 0EA)

Closes in 15 days (Monday 13 April 2026 at 11:59pm)

Posted on 27 March 2026

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Summary

Full Time Contract Administrator Apprentice required for busy office in Redditch.  The successful candidate will have a good personality and not be afraid of working under pressure.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday-Friday (times to be confirmed).

40 hours a week

Start date

Monday 4 May 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Processes engineers’ timesheets.
  • orders materials/subcontractors.
  • Book tenant appointments.
  • Sending letters, and making calls.
  • handle admin duties.
  • Communicates with customers and clients.
  • update job systems, tracks progress, and supports contract efficiency through coordination and reporting.

Where you'll work

Unit 76
The Washford Industrial Estate
Heming Road
Redditch
B98 0EA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SANDWELL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

DBS will be required.

About this employer

Welcome to Orton Group. Based in the Midlands but boasting a national presence, we’re proud to work with many of the largest industry organisations in the UK, providing electrical, mechanical and maintenance solutions for a variety of sectors.

Company benefits

  • pension
  • (up to 5%), leisure discounts.
  • EE mobile offers.
  • Annual bonus.
  • free mental health support.
  • holiday loyalty scheme.

After this apprenticeship

Prove you’re the right person to grow with us, apply now. 
This isn’t just a job. It’s a chance to carve out a long-term career in sales and marketing. If you’re the right person, you’ll get the opportunities, the progression, and the future you want. 

Ask a question

The contact for this apprenticeship is:

SANDWELL COLLEGE

Sandwell College

apprentice@sandwell.ac.uk

0121 667 5018

The reference code for this apprenticeship is VAC2000023692.

Apply now

Closes in 15 days (Monday 13 April 2026 at 11:59pm)