Business Administrator Apprentice
D EVANS,J COOKE, S COMRIE, A POINTON, ......
Cannock, WALSALL
Closes on Sunday 10 May 2026
Posted on 27 March 2026
Contents
Summary
An exciting opportunity has become available for an Apprentice Office Assistant to join our Facilities team. The position will be split between our Walsall office for three days per week and our Cannock office for two days per week, so you must be able to commute to both branch offices.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm with 1 hour for lunch.
37 hours a week
- Start date
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Monday 18 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for someone with excellent communication, proactivity and organisational skills, as well as having a good eye for detail.
This is a fantastic opportunity for the right individual to kickstart their career by working for a reputable law firm who are passionate about investing in their staff.
Daily duties will include the following:
Reception Cover:
- Act as the first point of contact for visitors, clients, and callers
- Manage the reception desk, including greeting guests, signing them in, and notifying staff of arrivals
- Handle incoming calls, emails, and general enquiries professionally and efficiently
- Take card payments and assist with petty cash
- Maintain a tidy and welcoming reception area at all times
Hospitality:
- Arrange and serve refreshments for internal and external meetings
- Assist with meeting room setup, ensuring rooms are clean, organised, and appropriately equipped
- Coordinate catering orders when required and manage stock of hospitality supplies
Post & Deliveries:
- Sort, distribute, and process all incoming and outgoing post and packages
- Keep accurate records of shipments when necessary
Administration:
- Provide general administrative support to the office team, including, photocopying and scanning
- Maintain office supplies and assist with stock ordering and inventory checks
- Support ad hoc tasks and projects to ensure efficient office operations
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Unit 2, The Graduation Centre, Progress Drive, Cannock, WS11 0JF
- 6-9 HATHERTON ROAD, WALSALL, WS1 1XS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALSALL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above)
- Maths (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
About this employer
We are a full service law firm with offices in Walsall, Sutton Coldfield and Cannock. With over 40 lawyers and in excess of 80 members of staff, we offer true breadth and depth of legal expertise. An extensive cross-section of clients come to us from throughout the UK for our specialist expertise, dedicated personal service and hard-earned reputation. Although the firm was founded in 1884, Enoch Evans is very much a 21st Century firm. We invest heavily in new systems and technology to ensure steady expansion and innovation. Staff at Enoch Evans are highly trained and qualified to ensure that clients are provided with the uppermost level of service available. As a testament to this, Enoch Evans LLP were the first Solicitors in the West Midlands to receive the “Investors in People” award.
After this apprenticeship
- There is a potential full time position offered to the right candidate
Ask a question
The contact for this apprenticeship is:
WALSALL COLLEGE
Eleana Ewins
eewins@walsallcollege.ac.uk
The reference code for this apprenticeship is VAC2000023673.
Apply now
Closes on Sunday 10 May 2026