Admin Apprentice
Oakridge Golf Club
NUNEATON (CV10 9PH)
Closes in 22 days (Sunday 19 April 2026 at 11:59pm)
Posted on 27 March 2026
Contents
Summary
This is a varied, hands on role that would suit someone who is organised, personable, willing to learn and happy to get involvied in different areas of the business. The role will primarily focus on front of house administration, member/customer enquiries and supporting the continued growth of our conference and events business.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 4.00pm
1/2 hour Lunch.
May include Saturdays.
30 hours a week
- Start date
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Friday 1 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Reception/Front of House
- Manning the reception desk and being the point of contact for members, visitors and guests.
- Welcoming visitors in a friendly and professional manner, handling general face to face enquiries, assisting with day-to-day front of house administration
Telephone and Email Enquiries:
Answering incoming telephone calls professionally and directing queries where needed, responding to general email enquiries, taking accurate messages and passing information to relevant team members, providing helpful information to members, guests and corpoate clients
Membership Administration:
Assisting with membership accounts and records, helping maintain accurate member details and database information, supporting with membership enquiries, renewals and general administration, assisting with basic invoicing/account related admin (depending on training and experience)
Conference & Events Support:
Supporting the growth of the club's conferencing and meeting room business, assisting with enquiries from companies and external clients, helping co-ordinate meeting and event bookings, preparing and setting up meeting/conference spaces to the required standard, liaising with companies before events to confirm requirements, assisting clients and the team on the day of events, helping ensure conference rooms and facilities are presented professionally
General Administration/Team Support:
Supporting the wider office and management team with administrative tasks, filing, data entry and keeping records organised, assisting with basic systems and processes, helping with ad hoc tasks as required in a small business environment
Where you'll work
C/O OAKRIDGE GOLF CLUB
ARLEY LANE
ANSLEY VILLAGE
NUNEATON
CV10 9PH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Practical experience in office administration
- Front of house and customer service skills
- Experience dealing with members, guests and corporate clients
- Exposure to membership administration and accounts support
- Hands on involvment in conference/meeting room operations and events
- Experience working in a small business where they can learn a broad range of skills
- The opportunity to develop confidence, professionalism and workplace communication
More training information
- Online live Teams session one day per month with North Warwickshire and South Leicestershire College
- Training within the workplace
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
The role would suit someone who -
Wants to start a career in business administration, customer service, hospitality administration or event support
Enjoys variety rather than doing the same task every day
Is happy working in a small team environment
Is willing to be hands-on and help wherever needed
About this employer
We're a friendly, busy golf club with a small team where everybody helps out and works together. We're looking for an Admin Apprentice to join us and support the day to day running of the club.
As a small club, we value flexibility and positive attitude - this is very much a role where the successful candidate will be part of the team and willing to 'muck in' where needed.
After this apprenticeship
- An opportunity to gain employment and progress within the business after completing the apprenticeship
Ask a question
The contact for this apprenticeship is:
NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE
Gaynor Catlow
gaynor.catlow@nwslc.ac.uk
The reference code for this apprenticeship is VAC2000023641.
Apply now
Closes in 22 days (Sunday 19 April 2026 at 11:59pm)