Business Administration apprenticeship
ORACLE ASSET FINANCE LIMITED
KNARESBOROUGH (HG5 8BS)
Closes in 29 days (Thursday 30 April 2026 at 11:59pm)
Posted on 31 March 2026
Contents
Summary
As a Junior Compliance Officer Apprentice at Oracle Car Finance, you’ll support the Risk & Compliance Team in ensuring the business meets its regulatory obligations and maintains high standards of integrity.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5:30pm, with a 1 hour lunch break.
37 hours 30 minutes a week
- Start date
-
Friday 1 May 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- You’ll assist with monitoring processes, reviewing documentation, and helping to identify and manage risks
- Day-to-day, you’ll be involved in tasks such as checking customer information, supporting compliance checks, maintaining records, and helping with training and reporting
- This is a hands-on role where you’ll learn about FCA regulations, data protection, and best practice in financial services, all while developing your professional skills in a friendly, team-focused environment
- Familiarise self with, and comply with, the FCA Conduct Rules
- Support the Compliance Team with creation, improvement and implementation of compliance and risk policies and procedures
- Review new and updated processes to ensure effective compliance and risk controls
- Maintain the risk register
- Monitor adherence to process and policies to protect the business from compliance issues
- Ensure good customer outcomes are delivered
- Help the business identify and mitigate fraud and record findings
- Run through MI with the Manager/s in the business as required
- Assist Learning & Development with the development and implementation of induction and ongoing compliance training programmes for all employees
- Assist with the develop a risk training programme in association with the Learning & Development Manager, as required
- Conduct call monitoring on a regular basis and carry out further sampling on a risk based basis
- Record results of call monitoring and highlight any training requirements/areas of concern in a report suitable for management review
- Conduct call monitoring as part of complaint investigations and record the findings
- Review applications for all new introducers
- Raise agreements for all newly approved introducers
- Regularly review existing introducers to ensure that they have the appropriate regulatory permissions, including FCA and ICO and notify the SMF16 & 17 of any changes
- Assist with preparation for lender and external compliance audits / reviews and collate information as required
- Gather internal information in response to regulatory requests and FCA Returns i.e. GABRIEL
- Review and respond to enquiries / complaints relating to commission disclosures and the use of discretionary commission arrangements to customers and CMCs
- Remain up to date with FCA and the FOS decisions with regards to commission complaints
- Review customer complaints and support management with ensuring that ownership is taken with the complaints and provide resolutions, when appropriate
- Ensure that complaint records are kept up to date and send final response letters when complaints have been closed, whether upheld or not
- Take ownership of further training opportunities for handling complaints and support Learning & Development with the implementation of complaints training with the wider team
Where you'll work
ORACLE HOUSE
WHITFIELD BUSINESS PARK
MANSE LANE
KNARESBOROUGH
HG5 8BS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LUMINATE EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprenticceship will be totally workbased. The assessor will visit you in the workplace, on average once every 2 weeks.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Risk Averse
- Good grasp of English
About this employer
- Oracle Car Finance is one of the UK’s most trusted independent specialist car finance brokers and winner of Best Specialist Car Finance Provider for five of the last six years. We work with a panel of 20+ lenders to offer personalised Hire Purchase, PCP, refinance and equity release finance for cars from £25,000–£multi-million.
After this apprenticeship
- Possible permanent position at Oracle Finance
Ask a question
The contact for this apprenticeship is:
LUMINATE EDUCATION GROUP
The reference code for this apprenticeship is VAC2000023640.
Apply now
Closes in 29 days (Thursday 30 April 2026 at 11:59pm)