Urban Driver Apprentice

MARSTON (HOLDINGS) LIMITED

Birmingham (B3 2JR)

Closes in 28 days (Friday 24 April 2026 at 11:59pm)

Posted on 26 March 2026


Summary

Are you looking to kickstart your career as an Urban Driver? We are looking for an individual who is motivated, keen to learn and passion for the industry! 

Training course
Urban driver (level 2)
Hours
Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 27 April 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To carry out secondary enforcement procedures in a courteous manner, ensuring that our customer care policy is adhered to at all times
  • To enforce TMA 2004 legislation and the Council’s policies in respect of parking controls by either relocating or removing vehicles in contravention of the regulations
  • To lift & transport vehicles specified for removal action to vehicle pound, in line with contract guidelines
  • To use and be responsible for the care and general maintenance of any company equipment allocated in order for daily tasks to be carried out
  • To report all occurrences of equipment breakdown and irregularities within the enforcement areas
  • Adhere strictly to UK tachograph (tacho) legislation and associated drivers' hours regulations, ensuring the accurate recording of all driving, other work, and mandatory rest periods
  • To undertake the duties of the post in accordance with the Quality Assurance systems and procedures within the service
  • To deliver all contractual requirements to the satisfaction of NSL and the Client
  • This role includes enrolment in an Urban Driver Apprenticeship programme. You will be expected to demonstrate a high level of commitment to both day-to-day responsibilities and ongoing professional development
  • You will actively participate in structured learning, complete coursework within agreed timelines, and apply your knowledge in a practical environment

Where you'll work

Rutland House 8th Floor
148 Edmund Street
Birmingham
B3 2JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Urban driver (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Prepare a fixed axle vehicle over 3500 kg in weight for the planned daily workload. This includes the cab, fluid levels, and general inspection.
  • Monitor charge or fuel level of the vehicle to meet the daily requirements of the urban schedule
  • Monitor the vehicle for defects.
  • Co-ordinate own work with others to meet business priorities.
  • Apply protections, manual handling and mechanical aids to the situation, when loading or off-loading goods.
  • Prepare, position and secure goods appropriate for the goods type, the vehicle type and the urban conditions.
  • Manage goods in transit. For example, security, and checking seals for signs of damage and leaks.
  • Plan and/or adapt a driving route to meet contractual arrangements. For example single and multiple urban deliveries or collections.
  • Drive fixed axle vehicles over 3500 kg in weight considering all relevant factors. This includes vehicle type, road surface, goods, environmental conditions, vulnerable road users and pedestrians
  • Use on-board electronic systems in line with operating procedures.
  • Respond and adapt to urban driving incidents, accidents roadworks and hazards.
  • Manoeuvre fixed axle vehicles over 3500 kg in weight on site. For example, a customer driveway, building site, or recycling centre.
  • Perform dynamic risk assessment of a site and take remedial action. For example, adjusting or aborting a delivery or collection due to safety issues.
  • Manage relationships that enable successful urban delivery, collection and on-site contracts.
  • Adapt communication style to meet the needs of the audience.
  • Utilise available IT systems to manage data relating to the delivery/collection contract.
  • Complete contractual obligations on site. For example, installing white goods in a home, or removing waste, leaving the site to the expected standard.
  • Brief the customer on the technical specifications of the delivery, collection or installation, answering questions. This could mean, for instance, demonstrating how a product works.
  • Adjust the services provided in response to customer requirements, within the limits of own role.
  • Comply with relevant legislation and regulation, both when driving and on site
  • Prepare a fixed axle vehicle over 3500 kg in weight for the planned daily workload. This includes the cab, fluid levels, and general inspection.
  • Monitor charge or fuel level of the vehicle to meet the daily requirements of the urban schedule
  • Monitor the vehicle for defects.
  • Co-ordinate own work with others to meet business priorities.
  • Apply protections, manual handling and mechanical aids to the situation, when loading or off-loading goods.
  • Prepare, position and secure goods appropriate for the goods type, the vehicle type and the urban conditions.
  • Manage goods in transit. For example, security, and checking seals for signs of damage and leaks.
  • Plan and/or adapt a driving route to meet contractual arrangements. For example single and multiple urban deliveries or collections.
  • Drive fixed axle vehicles over 3500 kg in weight considering all relevant factors. This includes vehicle type, road surface, goods, environmental conditions, vulnerable road users and pedestrians
  • Use on-board electronic systems in line with operating procedures.
  • Respond and adapt to urban driving incidents, accidents roadworks and hazards.
  • Manoeuvre fixed axle vehicles over 3500 kg in weight on site. For example, a customer driveway, building site, or recycling centre.
  • Perform dynamic risk assessment of a site and take remedial action. For example, adjusting or aborting a delivery or collection due to safety issues.
  • Manage relationships that enable successful urban delivery, collection and on-site contracts.
  • Adapt communication style to meet the needs of the audience.
  • Utilise available IT systems to manage data relating to the delivery/collection contract.
  • Complete contractual obligations on site. For example, installing white goods in a home, or removing waste, leaving the site to the expected standard.
  • Brief the customer on the technical specifications of the delivery, collection or installation, answering questions. This could mean, for instance, demonstrating how a product works.
  • Adjust the services provided in response to customer requirements, within the limits of own role.
  • Comply with relevant legislation and regulation, both when driving and on site

Training schedule

  • No college realise day
  • Off the job training
  • 1-1 sessions with your tutor

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Physical fitness

Other requirements

You must hold a full UK driving license 

About this employer

We support the government, utilities, and private sectors by delivering market-leading, technology-enabled solutions — from design and implementation to management and recovery. 

After this apprenticeship

  • Full time role

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

Abbie Peters

abbie.peters@learningcurvegroup.co.uk

The reference code for this apprenticeship is VAC2000023561.

Apply now

Closes in 28 days (Friday 24 April 2026 at 11:59pm)