Apprentice Bar Manager

The White Horse Inn, Clun

SHROPSHIRE (SY7 8JA)

Closes on Monday 31 August 2026

Posted on 26 March 2026

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Summary

A hands-on apprenticeship in a busy pub, giving real experience in bar service, customer care and daily operations. Ideal for someone practical, dependable and keen to learn the trade properly, working across bar, service and the day-to-day running of the business.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Wages will rise after completion of level 2 apprenticeship and commencement of level 3 apprenticeship. 

Training course
Food and beverage team member (level 2)
Hours
Varied to provide whole day cover. The pub is open from 8.00 to 12.00 Sunday to Thursday and 8.00 to 0100 Friday and Saturday. YOu would receive at least two whole days off. Working days are normally between 6 and 8 hours.

30 hours a week

Start date

Tuesday 1 September 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Welcome and greet customers in a friendly and professional manner
  • Serve customers at the bar, including taking orders, pouring drinks and handling payments
  • Provide good customer service and deal directly with guests
  • Assist with preparing and serving simple desserts when required
  • Help with the day-to-day running of the pub, including cleaning, restocking and setting up
  • Support B&B operations, including guest check-ins and breakfast service
  • Maintain high standards of presentation in all areas of the business
  • Follow all legal and licensing requirements, including age verification and responsible service
  • Work as part of a small team and take responsibility for own tasks during shifts

Where you'll work

THE WHITE HORSE INN
THE SQUARE
CLUN
SHROPSHIRE
SY7 8JA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE OPPORTUNITY PROVIDER LTD

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

The apprentice’s training plan:

Training will take place on the job at the pub, alongside regular sessions with HIT Training.

The apprentice will complete off-the-job training each week, supported by their HIT assessor, with a mix of workplace learning and remote sessions.

Regular progress reviews will be carried out with the assessor to ensure the training plan remains up to date.

More training information

Training will be delivered by HIT Training, combining practical workplace experience with structured learning. The programme is delivered over the duration of the apprenticeship, with ongoing support from both the assessor and the employer.

Requirements

Desirable qualifications

GCSE in:

Maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

You will need to be active to carry the job out. Strength is required as moving stock items is necessary.

About this employer

Small country pub, with rooms selling good quality food and drink. Accommodation for Walkers. A relaxed fun place to be.

http://www.whitehorseclun.com (opens in new tab)

Company benefits

10% Discount on Food and Beverages

 

After this apprenticeship

Increase in hours, depending on the needs of the business.

On completion of apprenticeship progression to L3 bar manager position confirmed with progression.

After successfully completing this we would move you to a  L4 qualification.

You will then be able to run the business during the line manager’s absence.

One of our managers has progressed to run her own pub within our group with help and guidance from us.

Ask a question

The contact for this apprenticeship is:

The White Horse Inn, Clun

Jack Limond

rampanthorselimited@gmail.com

01588671279

The reference code for this apprenticeship is VAC2000023360.

Apply now

Closes on Monday 31 August 2026