Business Admin Specialist Apprentice
KITCHEN RESTORERS LIMITED
Birmingham (B6 5TP)
Closes in 9 days (Friday 3 April 2026 at 11:59pm)
Posted on 25 March 2026
Contents
Summary
A fantastic opportunity to gain hands-on experience! Support office admin, customer enquiries, and scheduling, while also visiting clients’ homes to assist with kitchen renovation tasks. Work towards a recognised Business Administration qualification and develop essential skills for a career in business administration.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.00am - 4.00pm. The apprentice must be flexible and may occasionally need to work until 6.00pm.
40 hours a week
- Start date
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Monday 13 April 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support the daily running of the office
- Assisting with general administrative duties to ensure the office operates smoothly, including maintaining a tidy workspace, managing incoming enquiries, and supporting colleagues as needed
- Answering phone calls
- Handling incoming calls in a professional manner, directing queries to the appropriate team members, taking messages, and providing basic information to customers
- Booking appointments from lead
- Contacting potential customers, following up on enquiries, and scheduling appointments efficiently
- Ensuring all bookings are accurately recorded in the system
- Ordering stock
- Monitoring stock levels, placing orders with suppliers, and ensuring materials and products are available when required
- Checking stock upon arrival
- Receiving deliveries, verifying quantities and quality, updating stock records, and reporting any discrepancies or issues
- Supporting design visits
- Assisting with customer design consultations, which may include visiting customers’ homes, taking measurements, gathering requirements, and providing general support to the design team
- Creating CAD drawings (training provided)
- Producing accurate CAD drawings based on customer specifications and design requirements
- Full training will be provided in-house to develop these skills
Where you'll work
18 Sandy Lane
Aston
Birmingham
B6 5TP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BIRMINGHAM METROPOLITAN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard
- The training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model
Requirements
Essential qualifications
GCSE in:
- English (grade Grade C/4 or above)
- Maths (grade Grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
- Social
Other requirements
- Candidates must be 18 years or older due to Health and Safety regulations.
- IT literate, with the ability to use Microsoft 360 applications such as Word and Excel.
- The role involves traveling to clients’ homes, so candidates must be comfortable with travel.
- As some clients may have pets, candidates must be comfortable around animals.
About this employer
At Kitchen Restorers, we transform kitchens without the need to start from scratch. We provide high-quality, made-to-measure replacement doors and drawer fronts, as well as work surfaces, sinks, taps, and top-quality appliances to complete the look.
We’re a British company with over 50 years of experience and a reputation for skilled craftsmanship, attention to detail, and excellent customer care. As an apprentice with us, you’ll be part of a team that values learning, hands-on experience, and delivering fantastic results for our clients.
After this apprenticeship
- Opportunity for full time employment and further training within the company upon completion
Ask a question
The contact for this apprenticeship is:
BIRMINGHAM METROPOLITAN COLLEGE
BMet Recruitment Team
Recruitment@bmet.ac.uk
0121 362 1122
The reference code for this apprenticeship is VAC2000023239.
Apply now
Closes in 9 days (Friday 3 April 2026 at 11:59pm)