Apprentice Trainee – Administrative Assistant

TWINKLE TOTZ DAY NURSERY LTD

Middlesex (UB5 5RG)

Closes in 30 days (Friday 24 April 2026 at 11:59pm)

Posted on 25 March 2026

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Summary

We are looking for a motivated and enthusiastic Apprentice Trainee Administrative Assistant to join Twinkle Totz Day Nursery. This is an excellent opportunity for someone starting their career who is eager to learn, develop administrative skills, and gain hands-on experience in a busy childcare environment.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
This is a full-time apprenticeship role (40 hours per week)

40 hours a week

Start date

Monday 4 May 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will support the day-to-day administrative functions of the nursery while receiving full training across key systems and processes

Key Responsibilities

  • Assist with day-to-day email management and general correspondence
  • Support administrative tasks using nursery portals and internal systems (full training provided)
  • Support social media updates and basic marketing activities
  • Contribute to marketing initiatives to help increase nursery occupancy
  • Assist with filing, record keeping, and general office organisation
  • Support the team in preparing documents for accounts and invoicing
  • Work collaboratively with staff across multiple nursery sites when required
  • Provide general administrative support to Directors and Management

Where you'll work

Twinkle Totz Day Nursery Ltd
Islip Manor Childrens Centre
Eastcote Lane
Middlesex
UB5 5RG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

VELOCITY 1ST LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

 

Training & Development

  • Full training will be provided on all systems, portals, and processes
  • Opportunity to gain valuable workplace experience and develop administrative skills
  • Ongoing support and guidance from experienced team members

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/ 9-4)
  • Maths (grade A*-C/ 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Reliable
  • Punctual
  • Friendly & professional manner

Other requirements

Person Specification

Essential:

  • Positive, can-do attitude and willingness to learn
  • Strong work ethic and hardworking approach
  • Good understanding of English and Maths
  • Basic IT skills (e.g., email, Microsoft Office or similar)
  • Good communication and organisational skills
  • Ability to be flexible and work across different nursery sites

Desirable:

  • Interest in administration, childcare, or business support roles
  • Some experience with social media or office tasks (not essential)

About this employer

Twinkle Totz Day Nursery Ltd is a family‑run childcare group established in 2005, offering nurturing early years education across multiple locations in London and Berkshire.

http://twinkletotzltd.com (opens in new tab)

After this apprenticeship

  • The role offers long term security and the opportunity to progress into a permanent position

Ask a question

The contact for this apprenticeship is:

VELOCITY 1ST LIMITED

Ivana

ivana@velocity-academy.co.uk

The reference code for this apprenticeship is VAC2000023089.

Apply now

Closes in 30 days (Friday 24 April 2026 at 11:59pm)