New Business Support - Business Administrator Level 3 Apprenticeship
Kennet Equipment Leasing Ltd
Birmingham (B46 1HH)
Closes in 20 days (Thursday 16 April 2026)
Posted on 26 March 2026
Contents
Summary
STAR Asset Finance Group is on a mission to change asset finance for good by offering industry leading service support and engagement to our customers employees and peers and we have an exciting opportunity for a New Business Support to join our Kennet Equipment Leasing business.
- Wage
-
£16,640 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, working hours TBC
35 hours a week
- Start date
-
Monday 4 May 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Job Responsibilities:
- Answer reception calls and filtering them to the correct contacts
- Provide copies of agreements and other information or documentation to customers upon request
- Carry out Experian credit checks and AML searches
- Submit opportunities to Funders for credit review
- Raise customer documentation and ensuring all relevant documents are returned correctly
- Deal with incoming documentation accurately checking all details
- Once documents have been received and conditions agreed liaise with supplier to sanction delivery
- Call or email suppliers to chase up any invoices and obtaining delivery dates and update the system accordingly
- Contact customers to ensure an agreement can be activated
- Check all final documentation for invoicing package the deal and invoice
- When required raise credit notes or reinvoice using SAGE
- Responsible for keeping the sales team dealers' funders and customers fully updated throughout the journey of an application
- Provide additional information to bank or lenders as required
- When required run reports ensuring all the data is accurate
- Handle customer information sensitively in line with GDPR
- Assist with any other duties as reasonably requested by the Operations Director to support across the business
Where you'll work
Temple Court, Temple Way
Birmingham
B46 1HH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
METAGEDU APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship.
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths (grade 4-9)
- English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
Other requirements
Starting salary £16000.
About this employer
STAR Asset Finance is a financial services Group currently made up of four established asset finance companies across the UK. Under the stewardship of our CEO, STAR have exciting plans for rapid expansion, which will see an increase of market share in existing regions, and significant growth in the vendor sales and finance space.
After this apprenticeship
Any career progression routes will be discussed upon successful completion of the Business Administrator Level 3 Apprenticeship.
Ask a question
The contact for this apprenticeship is:
METAGEDU APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC2000023032.
Apply now
Closes in 20 days (Thursday 16 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.