Business Administrator Apprenticeship
IRON MOUNTAIN (UK) SERVICES LTD
Warrington (WA3 6GR)
Closes in 13 days (Friday 10 April 2026 at 11:59pm)
Posted on 27 March 2026
Contents
Summary
An exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen to support key business administration activities within operational and project teams.
- Wage
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£16,640 to £26,436.80, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Pay is based on the National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 07.30 - 15.30
40 hours a week
- Start date
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Friday 1 May 2026
- Duration
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1 year 6 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will provide experience in the following areas:
- Use of IT systems such as Microsoft and Google.
- Stakeholder management.
- Maintaining documentation in line with GDPR and ISO requirements.
- Business communication techniques such as reports, emails, and in-person and virtual meetings.
- Peer-to-peer shadowing of projects and operations.
- Undertaking key learning modules as provided by Iron Mountain, such as a code of ethics.
Project Management Office:
- Work within the PMO and support Project Managers with stakeholder meetings via minute taking and document management.
- Learn about PMO templates such as risks, issues and decisions and support maintaining their relevance.
- Exposure to customer reports and support Business Analysts with gathering data essential to report production.
- Organisation of core programme tracking spreadsheets which monitor time, cost and quality of projects.
- Gain understanding of the project lifecycle within the PMO (initiation to closure).
Operational Delivery (3 - 6 months)
- Work with record administrators and team leaders to understand records retention schedules.
- Checking records to determine what process needs to be followed – such as priage, scanning and quality checks.
- Decision-making on records being either retained, shredded or considered by the client for corrective action.
- Learn about operational processes such as warehouse logistics and deliveries of records.
- Support material orders such as stationery.
Where you'll work
Hinton House
Birchwood Park Avenue, Birchwood
Warrington
WA3 6GR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RIVERSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator, Level 3.
Fortnightly attendance at Riverside College, Widnes.
More training information
Mentorship Support – Records Team Leader, PMO Project Manager and Graduate.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Team working
- English language skills
- Basic financial acumen
- Follow written instructions
- Follow verbal instructions
- Willing to learn and grow
- Able to work independently
- Professional conduct
- Adheres to confidentiality
- Follow site procedures
- Understand health and safety
Other requirements
Security Clearance Vetting will be required (BPSS).
Occasional travel to other sites in Cumbria and Scotland will also be required.
We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date, as we cannot guarantee the vacancy will remain open for the whole time planned.
If you are applying with qualifications other than those listed in the entry requirements (GCSE's), please make sure you have obtained official evidence of equivalency from UK ENIC before the application closing date. Please note, if you are shortlisted for the post, we cannot progress your application any further without you providing evidence of this.
About this employer
With over 240,000 customers in 61 countries, Iron Mountain is trusted by the world's leading organisations.
This role will focus on Iron Mountain’s contract with the Nuclear Decommissioning Authority.
After this apprenticeship
After the first 6 months within Iron Mountain, understanding the business, the apprentice will be able to liaise with their mentors to identify what aspects of the business they would like to focus on for the remaining year of their apprenticeship. There may be the opportunity to apply for employment with this company at the end of the Apprenticeship, if suitable vacancies arise.
Ask a question
The contact for this apprenticeship is:
RIVERSIDE COLLEGE
Joanna Smith
joanna.smith@riversidecollege.ac.uk
01512572800
The reference code for this apprenticeship is VAC2000023031.
Apply now
Closes in 13 days (Friday 10 April 2026 at 11:59pm)