Business Development and Commercial Support Apprentice

EXCITATION AND ENGINEERING SERVICES LIMITED

TAMWORTH (B77 4RP)

Closes in 21 days (Tuesday 14 April 2026 at 11:59pm)

Posted on 24 March 2026

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Summary

To support the smooth running of business operations by providing high-quality administrative, coordination, and organisational support across the company. This role is designed to progressively take ownership of structured administrative processes, freeing up senior technical and commercial staff to focus on higher-value activities.

Wage

£16,354 a year

Check minimum wage rates (opens in new tab)

• Bonus scheme

Training course
Business administrator (level 3)
Hours
Monday to Thursday 9.00am- 5pm Friday 9.00am- 4.30pm

37 hours a week

Start date

Monday 4 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Excecutive & Management Support

  • Provide structured support to Directors and senior management to improve efficiency and decision-making
  • Manage diary coordination and meeting scheduling
  • Prepare meeting agendas, management information and take structured minutes
  • Track actions from meetings and follow up
  • Support internal reporting preparation
  • Assist in drafting internal communications
  • Manage incoming calls and emails

Development Path: Over time, begin preparing summary dashboards and basic management reporting packs

Business Development Support

  •  Assist with executing the company marketing plan, supporting the use of EIC tools, LinkedIn and external marketing provider
  •  Use internal database to identify potential customers within target sectors
  •  Update and maintain the CRM
  •  Support preparation of PQQ and tender/ quotation documents

Project Administration & Performance Support

  • Support visibility and control across live projects
  • Set up and maintain project documentation
  • Maintain project trackers (status, costs, milestones)
  • Preparation of data for project review and analysis
  • Track key project KPIs (with guidance)
  • Follow up internally on outstanding actions

Development Path: Progress to preparing first-draft project performance summaries for management review.

Financial & Commercial Analysis Support

  • Provide structured administrative and analytical support to improve financial visibility
  • Maintain project cost trackers
  • Support reconciliation of project expenses
  • Assist in tracking budget vs actual expenditure
  • Prepare simple financial summaries
  • Support invoice tracking and status monitoring
  • Collate data for management reporting and dashboards

Development Path: Learn to: Identify cost variances, highlight overdue invoices, flag risks, prepare basic cashflow summaries.

Compliance, Quality & Systems Support

  • Maintain document registers
  • Update controlled templates
  • Collate documentation required for audits
  • Assist in maintaining QMS documentation
  • Process Improvement & Business Optimisation
  • Contribute ideas to improve administrative efficiency
  • Support system improvements (Monday.com Projects and CRM)
  • Assist with digitisation and automation initiatives
  • Support implementation of new internal systems

This does not represent a finite list of duties and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your role.

Where you'll work

UNIT 2
AMBER BUSINESS VILLA
AMBER CLOSE
TAMWORTH
B77 4RP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH STAFFORDSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.

A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9 (A*- C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

Founded in 2011, EES Ltd. and are known to our customers for being leading independent
specialists in the field of excitation control and protection for synchronous machines.

Successful applicants will work as part of a highly skilled engineering and commercial team. Our
headquarters is based in Tamworth, UK and is equipped with an open plan working space,
modern meeting rooms and electrical lab with test area. Our satellite office based in Inverness
is utilised for specific customer contracts and support for our customers in Scotland.

http://www.excitationengineering.co.uk (opens in new tab)

Company benefits

  • Pension Scheme-Check T&Cs
  • Health Insurance-after 12 months of service
  • Critical illness, income protection and life insurance-fter 12 months of service
  • Flexible working hours

After this apprenticeship

  • On successful completion of the apprenticeship, progression would be into roles such as Business Development Coordinator, Business Support Officer, Project Administrator or Operations Assistant

Ask a question

The contact for this apprenticeship is:

SOUTH STAFFORDSHIRE COLLEGE

Apprenticeship Team

apprenticeships@southstaffs.ac.uk

03004562424

The reference code for this apprenticeship is VAC2000022938.

Apply now

Closes in 21 days (Tuesday 14 April 2026 at 11:59pm)