Premises Team Apprentice

ARK SCHOOLS

Croydon (CR0 6NA)

Closes in 17 days (Monday 13 April 2026)

Posted on 24 March 2026

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Contents

Summary

We are seeking an exceptional Apprentice to join our Premises Team at Ark Blake Academy. As Premises Apprentice, you will uphold the vision and ethos of the Academy at all times and ensure the Academy is a safe, inviting and positive learning environment for students, staff and visitors.

Wage

£14,976 to £23,793.12, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

£14,976 in first 12 months, rising to £23,793.12 after 12 months. Training cost fully funded.  

Training course
Facilities services operative (level 2)
Hours
36 hours per week – shifts as agreed with the line manager.

36 hours a week

Start date

Wednesday 1 July 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will help the Academy to run as efficiently as possible, following good sustainable principles. You will be responsible for maintaining the site, including all buildings and grounds maintenance, security, cleaning and lettings of our facilities. You will liaise with all premises-related contractors and contracts, and play a key role in the day-to-day implementation of the Academy’s Health & Safety Policy.

Key Responsibilities

Building & Grounds Maintenance

  • To undertake general maintenance and remedial works ensuring that work is carried out safely and to a high standard
  • To ensure that the grounds are clean, free of litter and hazards and maintained as required
  • To ensure that all refuse is disposed of promptly and in accordance with legislation
  • To carry out statutory site checks, maintaining records as required
  • To ensure building fabric and services are maintained in accordance with a planned maintenance plan
  • To set up rooms and move furniture and equipment as directed
  • To ensure the school environment is fresh and clean, decorated to a high standard

Cleaning

  • To ensure that all areas of the building are clean and ready for use
  • To pick up litter and remove all debris (including snow and ice) from the grounds
  • To ensure that all welfare areas are kept stocked and hygienically clean
  • To ensure prompt removal of any internal and external graffiti

Security

To ensure the general security and access control is functional and, where applicable, liaise with colleagues and contractors in maintaining a secure environment

Health and Safety

  • To ensure compliance with health and safety legislation and guidance so far as it relates to this post
  • To implement any action plans to rectify any deficiencies identified through risk assessments
  • To supervise contractors while working on the Academy site
  • To report any hazards and/or defects to the Premises Team
  • To ensure that hazardous substances are used, stored and disposed of appropriately and that risk assessments are up-to-date and available

General

  • Taking the delivered item to the appropriate location within the Academy
  • Prepare rooms for lessons/meetings/events, setting out or putting away furniture as required and ensuring rooms are clean and presentable
  • To actively promote the Academy, liaise with outside agencies as necessary, representing the Academy or ARK as appropriate
  • To maintain a presence around the school to ensure that the highest standards of behaviour and site-usage are upheld
  • To be active in issues of staff and student welfare and support
  • To comply with and assist in the development of policies and procedures in relation to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to the appropriate person
  • To demonstrate a commitment to Equality of Opportunity for all members of the Academy community
  • To undertake training and development relevant to the post and in line with the Academy’s priorities

Other

  • Actively promote the safety and welfare of our children and young people
  • Ensure compliance with Ark’s data protection rules and procedures
  • Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy

This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed. 

Where you'll work

Ark Blake Academy
6 Morland Road
Croydon
CR0 6NA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAIN TOGETHER LIMITED

Training course

Facilities services operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

Training schedule

Six hours per week will be spent on off-the-job training, on development activities agreed with the apprenticeship training provider.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Non judgemental
  • Physical fitness

Other requirements

  • Qualified to work in the UK
  • Eligible to undertake an apprenticeship in England
  • Basic training in one or more of the following is desired: plumbing, general and grounds maintenance, electrical/building maintenance, painting
  • Full driving licence (desirable)
  • Health and Safety qualification (desirable)

Will be required to undertake an enhanced Disclosure and Barring (DBS) check. The postholder must be able to meet the physical demands of the role. 

About this employer

Ark Blake Academy are a thriving and successful academy based in East Croydon. Opened in 2020, we are now consistently oversubscribed in every year group with students in Years 7-11. Here at Ark Blake you will find:
Behaviour that is built upon our ‘work hard, be kind and take responsibility’ ethos
Learning that is nurtured through our calm, purposeful and warm environment
Academic excellence that is achieved through high quality teaching by passionate subject experts
Knowledge rich, bold and innovative curriculum that equips students for the future
Enrichment that develops lifelong skills and unlocks hidden talent

https://arkblake.org/contact-us (opens in new tab)

Company benefits

Find out more about the benefits of working for Ark at https://arkonline.org/careers/why-work-with-us/.

After this apprenticeship

Facilities Operative. 

Ask a question

The contact for this apprenticeship is:

ARK SCHOOLS

Vicky Rouse

v.rouse@arkblake.org

The reference code for this apprenticeship is VAC2000022863.

Apply now

Closes in 17 days (Monday 13 April 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.