Business Support Apprentice (Administration) (Office-Based Role with Progression)

OXLEY GARAGE DOORS LTD

HULL (HU5 4HF)

Closes in 29 days (Friday 24 April 2026 at 11:59pm)

Posted on 24 March 2026

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Summary

This is a great opportunity for someone who is keen and motivated and wanting a career and to grow in an expanding company in a sector that is growing. A key skill for the role is someone who is willing to learn and in return will become a valuable member of our team. You will achieve great personal growth and satisfaction in this role.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Pay is dependent on experience.

Training course
Business administrator (level 3)
Hours
Working Monday to Friday from 9.00am to 4.00pm with an hour for lunch.

30 hours a week

Start date

Monday 27 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Processing paperwork to create installation packs.
  • Using SAGE to complete orders, creating invoices & job sheets.
  • Liaising with clients and contractors via telephone and e-mail to confirm appointments.
  • Answering calls, emails and taking messages
  • Dealing with general office enquires
  • Use of Word, Excel, Outlook
  • Providing excellent customer service to client
  • Keeping office clean and tidy

Where you'll work

UNIT 1 SOVEREIGN BUSINESS PARK
BONTOFT AVENUE
HULL
HU5 4HF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

About this employer

Oxley began with garage doors building a solid reputation for quality products and customer-led service. Oxley quickly expanded its services into offering industrial doors and shop window shutters to meet the increasing needs of its growing client base with the high quality service they expect.

Today we supply, install and repair all types of physical security products from domestic and commercial window security shutters, garage doors, to high speed industrial doors and car park barriers.

We are also proud to be able to offer the complete service, from free advice and quotations, to design and manufacture, right through to installation and maintenance and repairs.


We take pride in being able to offer the best products at our keenest prices which enabled us to grow into a group of specialist companies including, Oxley Garage Doors and Oxley Shutters, each with an enviable reputation for reliable, friendly service and unbeatable quality products.

After this apprenticeship

The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.

Ask a question

The contact for this apprenticeship is:

HULL COLLEGE

The reference code for this apprenticeship is VAC2000022833.

Apply now

Closes in 29 days (Friday 24 April 2026 at 11:59pm)