Business Administration Apprenticeship
NORTON HYDRAULICS (MIDLANDS) LIMITED
BIRMINGHAM (B33 9BJ)
Closes in 29 days (Saturday 25 April 2026 at 11:59pm)
Posted on 24 March 2026
Contents
Summary
Norton Hydraulics are offering an exciting opportunity for a Business Administration Apprentice to join their team. In this role, you will gain hands-on experience, including processing sales and purchase orders while developing key skills within a professional environment.
- Wage
-
£16,432 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Thursday, 08:00 - 16:00.
Friday, 08:00 - 15:30.
37 hours a week
- Start date
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Monday 11 May 2026
- Duration
-
1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Day-to-day tasks will include:
- Processing sales and purchase orders
- Filing and scanning paperwork into relevant folders
- Keeping system information accurate and up to date
- Supporting general administrative duties across the office
Where you'll work
74 ALBERT ROAD
STECHFORD
BIRMINGHAM
B33 9BJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This is a Business Administration Level 3 apprenticeship which is delivered over an 18 - month period. You will be required to attend an initial induction period at college, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.
Training will include:
- NVQ Level 3 in Business Administration
- Employer Rights and Responsibilities
- Personal Learning and Thinking Skills
- 20% off the job training
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Patience
About this employer
Norton Fluid Power is one of the UK’s Leading Specialist suppliers of hydraulic and pneumatic equipment to a broad spectrum of industrial customers throughout the Midlands. A total quality company committed to high standards and continuous improvement, Norton Fluid Power has set the standards of service in its field through a partnership approach with both customers and suppliers. Our expert team is committed to developing a working business relationship with customers and suppliers that will meet the challenges and shape the future of modern manufacturing industries in the UK The product range is carefully selected for multiple applications and can be found across a variety of modern manufacturing’s automated systems throughout the UK. Norton Fluid Power have developed into a totally customer-focused organisation. This is backed by a wealth of experience and manufacturers’ technical support. We seek to consistently exceed the service requirements of our customers by providing a reliable, fast efficient service. This includes effective pre-sales advice, delivery and installation and an after-sales back-up with personal service, delivered by carefully selected, highly trained technicians. Our in house repair Centre means we can provide quick and accurate cost assessments, leaving you safe in the knowledge that the work carried out will be performed by the same engineers. Using genuine new and replacement parts where necessary through years of experience and know how.
After this apprenticeship
- Full time position at the company upon successful completion of the apprenticeship training
Ask a question
The contact for this apprenticeship is:
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Keira Stead
keiras@in-comm.co.uk
The reference code for this apprenticeship is VAC2000022809.
Apply now
Closes in 29 days (Saturday 25 April 2026 at 11:59pm)