Insurance Broker Apprenticeship
HAYES PARSONS LTD
Bristol (BS1 6DG)
Closes on Thursday 30 April 2026
Posted on 24 March 2026
Contents
Summary
Our Insurance Broker apprenticeship is an 18 month programme. You will complete the Level 3 Insurance Practitioner qualification and also the Level 3 Certificate in Insurance. This is a great opportunity to join a growing independent broker, who will support you with other industry qualifications alongside your apprenticeship.
- Wage
-
£22,500 a year
- Training course
- Insurance practitioner (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
35 hours a week
- Start date
-
Monday 7 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Broking a range of insurance policies and negotiating with insurers
- Helping to indentify cross-selling opportunities and potential gaps in client cover
- Answering client queries via email and phone
- Issuing policy documentation
- Assisting with credit control
- Exact day-to-day role will depend on which department the apprentice works in
Where you'll work
1 The Square
Bristol
BS1 6DG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Training course
Insurance practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
- Identify potential claims fraud and determine the correct action to prevent loss.
- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
- Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
- Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
- Gather and interpret relevant information to provide a return on insurance decisions.
- Match client’s needs with available insurance products and services.
- Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
Training schedule
The apprenticeship will be delivered through one-to-one sessions with your tutor along with other online learning and CII training workshops. You will also be supported by your team and receive on the job training and coaching from Hayes Parsons to complement your studies.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
A Level in:
- Any subject (grade C or above)
- Any subject (grade C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
Other requirements
This is an office-based role initially and you will be required to be in the office 5 days per week. Upon successful completion of your probation period, you will switch to our standard hybrid working model with a minimum requirement of three days per week in the office.
About this employer
The Hayes Parsons Group is made up of four companies providing specialist insurance solutions; Hayes Parsons Insurance Brokers, Admiral Marine, CMTIA and Ntegrity Insurance Solutions. Hayes Parsons Insurance Brokers is one of the South West’s largest independent insurance brokers and provides bespoke insurance and risk management advice to several niche industries including construction, life science and technology, education, marine, museums, and heritage. We also provide personal insurance services for mid and high net worth individuals. The Admiral Marine team are based in Salisbury and provide yacht and boat insurance to people sailing in the UK and around the world. The CMTIA team sell liability insurance to market traders and stall holders across the UK. This product is only sold online and so has a strong digital presence. Ntegrity is also based in Bristol and is a specialist insurance broker providing professional indemnity insurance to accountants, solicitors and freelancers.
http://www.hayesparsons.co.uk (opens in new tab)
Company benefits
- 4 x death in service benefit
- 4% contributory pension scheme (after 3 months of employment)
- CII membership
- Entry into Hayes Parsons bonus scheme
- Employee perks website with discounts & vouchers
After this apprenticeship
Upon successful completion of the apprenticeship you could progress into an insurance broker role as an account handler or claims handler. Alternatively the apprenticeship will also provide you with the skills to move into a different part of the industry such as underwriting.
Ask a question
The contact for this apprenticeship is:
HAYES PARSONS LTD
Helen Carpenter
h.carpenter@hayesparsons.co.uk
The reference code for this apprenticeship is VAC2000022806.
Apply now
Closes on Thursday 30 April 2026
After signing in, you’ll apply for this apprenticeship on the company's website.