Business Administrator Apprentice
ASTON VILLA FOUNDATION
Birmingham (B6 6HE)
Closes in 11 days (Monday 6 April 2026 at 11:59pm)
Posted on 24 March 2026
Contents
Summary
The Business Administrator Apprentice will work to ensure the smooth running of the Aston Villa Foundation’s daily programme delivery and operational support of the administrative and finance functions. This is a great opportunity to learn how two key business functions operate with real responsibility, support and development.
- Wage
-
£24,479 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm with 1 hour lunch break.
35 hours a week
- Start date
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Friday 1 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Role:
- The Business Administrator Apprentice will provide support to the administrative and finance functions with the Aston Villa Foundation
- Working within a small team, the postholder will be responsible for supporting the day-to-day operations of Aston Villa Foundation’s Central Operations Team, supporting the business administration and finance functions
- You’ll be involved in a wide variety of administrative procedures, supporting our Finance Manager with invoice and credit control, managing customer enquiries and ensuring financial records are kept up to date
- Within the administration function you’ll support on administrative tasks covering a range of programmes including managing bookings and dealing with enquiries
This is a great opportunity to learn how two key business functions operate, with real responsibility, support and development from day one.
- You will need have achieved GCSE Level 5 (or equivalent) in English and math’s
- Have previous experience working in a customer facing environment and possess excellent time management and communication skills
- You will be self-motivated and resilient, with excellent attention to detail and a commitment to high standards
Where you'll work
Villa Park Trinity Road
Aston
Birmingham
B6 6HE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
More training information
- DBC Training are a multi award-winning employment and skills training provider
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
- https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
Other requirements
- This role is subject to an Enhanced Disclosure
About this employer
The Aston Villa Foundation is a registered charity (number 1152848) that delivers the community and charity work of Aston Villa Football Club. Over the last 30-years, Aston Villa’s community work has continued to cater to the needs of local residents, community members and fans, laying the important foundations for Aston Villa’s presence in the local community today.
We work with children, young people and young adults both within the immediate areas surrounding Villa Park and the wider Birmingham population, providing a holistic landscape of opportunities to support them on their life journey. Through our three key strategic functions of Delivering, Connecting and Supporting, we share a drive for the Foundation to be seen as excellent, collaborative and innovative, with the ambition to be seen as an outstanding social impact charity. In all we do, we follow our mission statement of “Working together to Enrich Lives.”
https://www.avfc.co.uk/foundation/ (opens in new tab)
Company benefits
You'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more:
https://careers.avfc.co.uk/benefits
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Following the apprenticeship, there may be an opportunity to transition into a full-time position with the Aston Villa Foundation
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
Catherine
cat@dbc-training.co.uk
The reference code for this apprenticeship is VAC2000022804.
Apply now
Closes in 11 days (Monday 6 April 2026 at 11:59pm)