Business Administration Apprentice

EDA LEARNING AND DEVELOPMENT LIMITED

Eastbourne (BN23 6PW)

Closes in 21 days (Tuesday 14 April 2026 at 11:59pm)

Posted on 23 March 2026

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Summary

A Business Administration Apprentice is required for a leading electrical wholesaler. Fantastic career progression opportunity.

• Wage:

  £16,640 a year

  Check minimum wage rates (opens in new tab)

  incentives available throughout the year upon completion of units/targets

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, between 8am - 5pm.

  40 hours a week

• Start date:

  Friday 1 May 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job Title: Level 3 Business Administrator (Apprentice).

Role Overview

The Level 3 Business Administrator will support the smooth day-to-day running of administrative operations across the business. Phase Electrical Distributors Limited currently has 6 branches across the South East, a Distribution centre and a Renewables division. This role provides exposure to multiple departments, including IT coordination, HR, fleet management, finance, and health & safety, contributing to overall organisational efficiency.

The apprentice will develop a broad skill set while supporting core business functions, demonstrating initiative, strong communication, and the ability to manage multiple priorities. They will work predominantly within the HR & Health & Safety department, assisting with HR processes such as tracking and recording employee absences, taking notes during meetings, monitoring Health & Safety reports and updates, and helping ensure departmental tasks and procedures are being completed efficiently.

Key Responsibilities

• Managing emails, calendars, and internal communications
• Data entry, record keeping, and document management
• Preparing reports and spreadsheets
• Handling phone and email enquiries
• Supporting internal processes and workflows
• Communicate effectively with internal staff
• Providing professional and timely responses
• Building relationships and maintaining standards
• Supporting implementation of new systems or procedures
• Assisting different teams (HR, finance, operations, sales, etc.)
• Monitor and manage vehicle compliance
• Support onboarding and offboarding processes for new starters and leavers
• Assist with general HR administrative tasks
• Support the administration of health & safety processes and documentation
• Assist in maintaining compliance records and reporting requirements
• Ad-Hoc Sales Ledger tasks (e.g. chasing payments)
• Ad-Hoc with Purchase Ledger tasks (e.g. processing invoices)
• Manage workload and priorities to meet deadlines

Development Opportunity

This apprenticeship provides the opportunity to gain hands-on experience across multiple business functions while working towards a recognised Level 3 Business Administration qualification. The role can be tailored to support further development in areas such as finance, HR, or operations depending on business needs.

Skills

• Strong written and verbal communication skills
• Good organisational and time management abilities
• Attention to detail and accuracy
• Proactive and willing to learn
• Ability to work independently and as part of a team
• Professional, reliable, and maintains confidentiality
• Problem-solving mindset with a positive attitude

You will be directly employed by Phase Electrical.

Where you'll work

Phase Electrical
42 Hammonds Drive Industrial Estate
Eastbourne
BN23 6PW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INTEC BUSINESS COLLEGES LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Completing a Level 3 Business Administration Apprenticeship standard.

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers' wishes.

Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

Requirements

Desirable qualifications

GCSE in:

• English (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness
• Timekeeping
• Enthusiasm
• Keen to work and study

Other requirements

Please ensure you have looked at the travel time to the location and worked out the form of transport you will be taking. Please be aware that there is studying involved but in work time only.

About this employer

You will be directly employed by Phase Electrical

After this apprenticeship

Opportunities that could arise after the apprenticeship are:

• Sales Team Member
• Sales Rep
• Administration Supervisor/Manager
• Finance 

Ask a question

The contact for this apprenticeship is:

EDA LEARNING AND DEVELOPMENT LIMITED

Michelle McCutcheon

michelle@edaapprenticeshipsplus.co.uk

07990002071

The reference code for this apprenticeship is VAC2000022735.

Apply now

Closes in 21 days (Tuesday 14 April 2026 at 11:59pm)