Business Administration Apprenticeship - Humberston Cloverfields Academy

THE ENQUIRE LEARNING TRUST

Grimsby (DN36 4HS)

Closes in 26 days (Monday 20 April 2026 at 11:59pm)

Posted on 23 March 2026

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Summary

A School Administration Apprentice will be part of the administration team and work closely with parents, staff and the local community.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£7.55 per hour. £8 per hour in April 2026. This will increase to the NMW for your age after the first year.. 

 

Training course
Business administrator (level 3)
Hours
Monday to Friday, term time (shift times TBC)

30 hours a week

Start date

Friday 1 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain accurate dinner and breakfast club payment records using Bromcom, and manage debts appropriately and in a timely manner
  • Update school literature, including new starter forms and induction packs
  • Liaise with parents/carers regarding the use of My Child at School for payments (e.g. dinners, clubs, trips)
  • Support the effective organisation of the school by managing the email system, ensuring response time targets are met, and forwarding emails to relevant staff as necessary
  • Organise and distribute incoming and outgoing mail, ensuring confidentiality where required
  • Assist with pupil first aid, including caring for children and liaising with parents and staff
  • Monitor school supplies and ensure adequate stock levels are maintained
  • Carry out photocopying, printing, and filing as required
  • Maintain the operation of photocopiers, ensuring they are ready for use and resolving issues as needed
  • Assist with DBS checks and ensure all visitors sign in, receive badges, and are escorted where necessary
  • Support the attendance officer with first day calling for pupil absences as required
  • Maintain records in accordance with the school’s retention policy
  • Provide support with social media
  • Provide administrative and organisational support to SLT and staff
  • Act as the first point of contact, communicating effectively with parents, staff, students, and the general public
  • Represent the school positively, handling queries, concerns, and complaints with tact, diplomacy, sensitivity, and confidentiality
  • Ensure prompt, efficient, and polite responses to face-to-face, telephone, and email enquiries
  • Prepare meeting rooms as required
  • Provide hospitality support for visitors
  • Undertake general administrative duties, including producing and sending letters and messages via Bromcom (MIS system)
  • Ensure home/school permissions are up to date and regularly checked

Where you'll work

St. Thomas Close
Humberston
Grimsby
DN36 4HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administrator Qualification
  • Duration: 18 months
  • Delivery: All learning will be delivered online alongside full-time placement at the school

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Humberston Cloverfields Academy is a one and a half form entry Primary school based in Humberston in North East Lincolnshire. Our aim is that our school is a happy, friendly, safe place where children and staff feel welcome and valued
a place where all members of the school community care about each other and are kind to each other
a place where behaviour is excellent and where everybody takes pride in whatever they do.

After this apprenticeship

Possible full-time employment upon completion of the apprenticeship. 

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Horiya

horiya.haji@lmpeducation.org

The reference code for this apprenticeship is VAC2000022695.

Apply now

Closes in 26 days (Monday 20 April 2026 at 11:59pm)