Apprentice Pharmacy Services Assistant Level 2

Aldridge Pharmacy

WALSALL (WS9 8AJ)

Closes in 11 days (Monday 6 April 2026 at 11:59pm)

Posted on 24 March 2026

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Summary

A Pharmacy Services Assistant apprenticeship combines practical work in a pharmacy with study, teaching skills like dispensing medicines, customer service, and stock management. It provides hands-on experience and a pathway into healthcare while earning a wage and gaining a recognised qualification.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, 8.30 am - 6.30pm (maybe required to work weekends)

37 hours 30 minutes a week

Start date

Monday 20 April 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Pharmacy Services Assistant supports the safe and efficient running of a pharmacy under the supervision of a pharmacist.

This role involves assisting with the preparation and dispensing of prescriptions, providing excellent customer service, and ensuring medicines are handled correctly.

Key Responsibilities:

  • Assist in dispensing prescriptions accurately
  • Serve customers and offer advice on over-the-counter products
  • Manage stock levels, including ordering and storing medicines
  • Maintain a clean, organised, and safe working environment
  • Follow health and safety, confidentiality, and legal guidelines

Requirements:

  • Good communication and teamwork skills
  • Attention to detail and willingness to learn
  • Basic maths and English skills

Training:

Work towards a Level 2 Pharmacy Services Assistant qualification alongside on-the-job training

Where you'll work

ANCHOR MEADOW HEALTH CENTRE
ANCHOR MEADOW
ALDRIDGE
WALSALL
WS9 8AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer


Aldridge Pharmacy is a community pharmacy in Walsall based at Anchor Meadow Health Centre. It provides NHS and private services including dispensing prescriptions, health advice, vaccinations, and treatment for minor illnesses, supporting patients alongside local GP services with accessible everyday healthcare.

After this apprenticeship

  • After completing a Level 2 Pharmacy Services Assistant apprenticeship, you can progress to a Level 3 Pharmacy Technician apprenticeship, where you take on more responsibility in dispensing and patient care
  • With experience, you could become a qualified pharmacy technician, specialise in areas like hospital pharmacy, or move into supervisory or management roles within a pharmacy setting

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC2000022593.

Apply now

Closes in 11 days (Monday 6 April 2026 at 11:59pm)