Apprentice HR Support Level 5

LJ HEFFERNAN UTILITIES LIMITED

Brighouse (HD6 1BE)

Closes on Thursday 30 April 2026

Posted on 23 March 2026

Print

Contents

Summary

We are looking for a motivated and organised HR Support Apprentice to join our team at Heffernan Utilities.

This is an excellent opportunity for someone looking to start a career in Human Resources while gaining a recognised qualification and hands-on workplace experience.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
People professional (level 5)
Hours
Monday - Friday, 8.30am - 5.00pm.

40 hours a week

Start date

Friday 1 May 2026

Duration

1 year 11 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide support across the recruitment lifecycle, including advertising vacancies, coordinating interviews, and supporting the onboarding of new starters.
  • Maintain and update accurate employee records and data within HR systems.
  • Support the preparation, updating, and distribution of contracts, policies, and other HR documentation.
  • Monitor and record holiday, sickness, and absence information, ensuring records are kept up to date.
  • Support compliance with HR policies, employment procedures, and statutory requirements.
  • Carry out general administrative activities, including filing, email management, and data entry.
  • Act as a first point of contact for routine HR and administrative enquiries, escalating where appropriate.
  • Provide administrative and HR support to managers, including ad-hoc requests as required.
  • Contribute to the preparation of people strategy documentation and annual people plans.
  • Review and analyse HR data to produce reports and insights for management consideration.
  • Provide guidance to managers on the application of HR policies and employment law.
  • Support the review and development of HR policies to ensure alignment with best practice and legislation.
  • Liaise with internal and external stakeholders to support workforce and people-related initiatives.
  • Assist with succession planning activities and employee engagement initiatives.

Where you'll work

Spring Street Studios
Spring Street
Brighouse
HD6 1BE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CALDERDALE COLLEGE

Training course

People professional (level 5)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communicate information through appropriate channels to enable key stakeholders to understand what is required.
  • Build and manage multiple and diverse stakeholder's relationships.
  • Advise on application of policy, regulation, and law for HR issues.
  • Use data and metrics to mitigate areas of risk and highlight opportunities.
  • Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
  • Present insight and conclusions on workforce issues or people process failures.
  • Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
  • Lead and improve people capability within the business.
  • Manage and deliver people related business and change projects.
  • Handle and process people data according to legislative requirements.
  • Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
  • Analyse financial implications of people solutions ensuring value for money.
  • Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
  • Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
  • Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
  • Challenge matters which conflict with ethical values or legislation.
  • Contribute to the development of people policies and procedures or people initiatives.
  • Interpret people and management data, from both internal and external sources to identify trends.
  • Educate and support stakeholders to deal with wellbeing issues.
  • Benchmark to improve people policies and procedures, or people initiatives.
  • Communicate information through appropriate channels to enable key stakeholders to understand what is required.
  • Build and manage multiple and diverse stakeholder's relationships.
  • Advise on application of policy, regulation, and law for HR issues.
  • Use data and metrics to mitigate areas of risk and highlight opportunities.
  • Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
  • Present insight and conclusions on workforce issues or people process failures.
  • Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
  • Lead and improve people capability within the business.
  • Manage and deliver people related business and change projects.
  • Handle and process people data according to legislative requirements.
  • Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
  • Analyse financial implications of people solutions ensuring value for money.
  • Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
  • Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
  • Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
  • Challenge matters which conflict with ethical values or legislation.
  • Contribute to the development of people policies and procedures or people initiatives.
  • Interpret people and management data, from both internal and external sources to identify trends.
  • Educate and support stakeholders to deal with wellbeing issues.
  • Benchmark to improve people policies and procedures, or people initiatives.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/c or above/equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Initiative

Other requirements

Previous experience in a HR role or completion of CIPD Level 3 qualification. 

About this employer

Heffernan Utilities is a trusted multi-utility provider working across the UK. We are a collective of highly skilled teams that work closely with our clients to build and deliver best in class solutions for Gas, Water, Electric, Mechanical & Electrical (M&E) services, and EV charging infrastructure.

After this apprenticeship

To be discussed upon successful completion of the apprenticeship.
 

Ask a question

The contact for this apprenticeship is:

CALDERDALE COLLEGE

Madeline Oxby

madeline.oxby@calderdale.ac.uk

The reference code for this apprenticeship is VAC2000022587.

Apply now

Closes on Thursday 30 April 2026

After signing in, you’ll apply for this apprenticeship on the company's website.