Business Administration Apprentice - Admissions
Oaklands College
Hertfordshire (AL4 0JA)
Closes in 9 days (Wednesday 1 April 2026)
Posted on 20 March 2026
Contents
Summary
Oaklands College is looking for a motivated, organised and people‑focused Admissions Apprentice to join our busy Admissions team.
You’ll play a key part in supporting prospective students on their journey from enquiry to enrolment, ensuring every applicant receives a positive and professional experience.
- Wage
-
£15,808 to £25,114.96, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.30am - 5.00pm.
38 hours a week
- Start date
-
Monday 6 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing first‑line support to students, parents and stakeholders via email, phone and face‑to‑face
- Supporting the processing of applications for 16–19, adult and higher education courses
- Assisting with interviews, appointments, open days and enrolment events
- Maintaining accurate student records and completing data entry duties
- Preparing routine correspondence and supporting general administrative tasks
- Using College systems and CRM platforms to track applicant progress
- Working collaboratively with Admissions, Marketing and wider College teams
- Attending off‑the‑job training and applying learning to day‑to‑day tasks
Where you'll work
St. Albans Campus
Oaklands
St. Albans
Hertfordshire
AL4 0JA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
OAKLANDS COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Monthly online workshops with a tutor, workplace visits from an assesor every 6-8 weeks and additional touchpoints inbetween for ongoing support.
Requirements
Essential qualifications
GCSE in:
- English (grade Level 4-9)
- Maths (grade Level 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
Oaklands College is a leading further education college in Hertfordshire with campuses in St Albans, Welwyn Garden City and Borehamwood, offering a wide range of vocational courses and apprenticeships.
http://www.oaklands.ac.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Upon completing the apprenticeship, there may be opportunities to progress into a permanent role, depending on business needs and individual performance.
Ask a question
The contact for this apprenticeship is:
OAKLANDS COLLEGE
The reference code for this apprenticeship is VAC2000022559.
Apply now
Closes in 9 days (Wednesday 1 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.