Business Support Apprentice

TPH HEALTH SOLUTIONS LTD

ENGLAND (NE4 7YB)

Closes in 13 days (Friday 10 April 2026 at 11:59pm)

Posted on 20 March 2026

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Summary

Morph Consultancy are seeking an ambitious and enthusiastic Business Support Apprentice to join their dynamic team. There are two apprenticeship positions available, reflecting the two sides of the business that have recently merged, with both roles based in Newcastle Business Park. 

• Wage:

  £18,000 a year

  Check minimum wage rates (opens in new tab)

  £18,000 p/a for 16-20 years old, NMW for 21 years plus

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm, 30 mins lunch break. 37.5 hours per week.

  37 hours 30 minutes a week

• Start date:

  Monday 13 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a fantastic opportunity to gain valuable experience across a wide range of areas whilst completing a Level 3 apprenticeship in Business Administration. The Apprentice role at Morph Consultancy offers a supportive and welcoming environment, working with genuine employers who are committed to helping the apprentice learn and grow.

The company are looking for someone who is driven, ambitious and hardworking, with a positive attitude and a strong willingness to learn.

The successful candidate will support day-to-day operations by handling correspondence, assisting with data entry and internal trackers, preparing documents, and responding to ad hoc requests from across the team.

Main duties will include:

• Managing and organising inboxes
• Scheduling and coordinating meetings
• Maintaining accurate records and shared documents
• Using Microsoft 365 applications such as Word, Excel and Outlook for office tasks
• Answering and directing phone calls
• Preparing documents or letters

Probationary period applies.

Where you'll work

ALBANY COURT
NEWCASTLE BUSINESS PARK
NEWCASTLE UPON TYNE
ENGLAND
NE4 7YB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ACCESS TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Level 3 Business Administration Apprenticeship, including monthly day release at Access Training, Team Valley.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Creative
• Initiative

Other requirements

Please ensure that you can travel to Newcastle Business Park for a 9.00am start.

About this employer

Morph is a pharmacist managed and pharmacist led organisation with approaching 20 years of experience in supporting pharmacy professionals working in primary care. The company’s approach is one of involvement, integration and participation, with learning being embedded into practice using a case based approach.

Morph Consultancy is a growing and dynamic business providing professional consultancy and support services. The company is currently merging with The Pharmacist Network Group (TPN), bringing together two areas of the business to expand their services and create new opportunities for growth.

After this apprenticeship

The successful applicant would have good long-term prospects with the opportunity to progress into other areas of the business, after the apprenticeship.

Ask a question

The contact for this apprenticeship is:

ACCESS TRAINING LIMITED

Eva Wright

ewright@accesstraining.org

The reference code for this apprenticeship is VAC2000022511.

Apply now

Closes in 13 days (Friday 10 April 2026 at 11:59pm)