Business Administration Apprentice

IRONBRIDGE FRAMING LIMITED

SHROPSHIRE (TF8 7NJ)

Closes on Saturday 25 April 2026

Posted on 20 March 2026

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Summary

Framing & Printmaking StudioWe are looking for an enthusiastic and practical apprentice to join our busy working studio and gallery at Ironbridge Fine Arts. This is a hands-on role offering experience across both our framing department and printmaking studio, working closely with our small team.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday, off work. Tuesday - Friday, 9.00am - 5.00pm. Saturday, 10.00am - 4.00pm.

37 hours 30 minutes a week

Start date

Monday 4 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Framing Department ( 2 days per week)

  • Assisting with customer enquiries in person, by phone, and via email
  • Helping to quote framing jobs
  • Supporting the assembly of frames
  • Preparing and packaging artwork for collection or dispatch
  • Assisting with hanging exhibitions
  • General organisation and care of artwork within the studio

Printmaking Department (with Jenny & Ellie)

  • Serving and assisting customers in the studio and shop
  • Packing and dispatching orders
  • Potting and preparing inks
  • Monitoring and maintaining stock levels
  • Responding to customer emails
  • Assisting with updating products on the website
  • Supporting print runs in the studio
  • Packing etching presses for delivery
  • With training and experience, the role will also include: Demonstrating presses to customers

Where you'll work

MERRYTHOUGHT VILLAGE
IRONBRIDGE
SHROPSHIRE
TF8 7NJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TELFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship Standard
  • Work-based mentoring
  • One day every 2 weeks at Telford College
  • Assigned assessor to visit you regularly in the workplace

Requirements

Essential qualifications

GCSE in:

  • English (grade C / 4)
  • Maths (grade C / 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Analytical skills
  • Team working
  • Creative

About this employer

Ironbridge Fine Arts is a family-run printmaking studio, Framing workshop and Art Gallery, based in the heart of Ironbridge Gorge, a UNESCO World Heritage Site in Shropshire. With roots stretching back to the 1980s, our work is shaped by decades of hands-on printmaking, craftsmanship and fine art practice.

After this apprenticeship

Once you have completed your Level 3, there is an option to develop within the company.

Ask a question

The contact for this apprenticeship is:

TELFORD COLLEGE

Lois Barber

lois.barber@telfordcollege.ac.uk

01952642329

The reference code for this apprenticeship is VAC2000022503.

Apply now

Closes on Saturday 25 April 2026