Business Administrator Apprentice (PUBLIC Group International Ltd)

PUBLIC GROUP INTERNATIONAL LTD

LONDON (SW1A 2HU)

Closes on Friday 1 May 2026

Posted on 20 March 2026


Summary

Join our People and Operations team in a cross-functional role designed for someone eager to master the mechanics of business. As part of a central service, you will work across an exceptionally broad remit that integrates People, IT, Finance, Legal, Compliance and Business Operations.

Training course
Business administrator (level 3)
Hours
Monday to Friday. Shifts to be confirmed.

30 hours a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Role

This role provides you with a versatile professional foundation as you help maintain the essential systems that keep our business moving, alongside your daily impact, you will complete the Level 3 Business Administrator Apprenticeship. This qualification bridges the gap between theory and practice, helping you evolve into a confident multitasker capable of navigating competing priorities. From coordinating complex team workflows to developing quality control initiatives, this programme empowers you to take the initiative and become a vital link in our operational chain.

Key Responsibilities

  • Act as a core point of contact for the People and Operations team, assisting with the smooth running of the full team processes.
  • Create and maintain high-quality digital records, internal policies and financial documents with a focus on accuracy and GDPR compliance.1
  • Review existing administrative workflows and suggest ways to increase efficiency for internal company ease.
  • Facilitate essential personnel requirements, including liaising with the Home Office for visa applications and managing the staff security clearance process.
  • Help secure new business by contributing to bid documents, specifically providing data on social value and the company’s environmental impact.
  • Ensure ISO documentation is meticulously maintained and support the team in preparing for and completing internal and external audits.
  • Assist in the scoping and delivery of internal projects, using project management tools to track progress and hit deadlines.
  • Build professional relationships with internal colleagues and external partners, handling queries with authority and care.
  • Work as part of the team to organise and run internal events, manage travel logistics and oversee equipment procurement.

Where you'll work

1 HORSE GUARDS AVENUE
LONDON
SW1A 2HU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSEs including Maths and English (grade A*-C/9-4 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Written and verbal English
  • Google Workspace and MS Office
  • Prioritising workload
  • Meet deadlines
  • Calm and focused
  • Positive attitude
  • Fast-paced environment
  • Willingness to learn

Other requirements

We welcome applications from candidates who have the Right to Work in the UK.

About this employer

PUBLIC is a digital transformation partner dedicated to helping the public sector harness innovative technologies and ways of

working to deliver better outcomes for citizens.

We collaborate with organisations like the NHS, Ministry of Defence, and National Grid, providing strategic advice, digital

upskilling, product delivery, and policy evaluation.

We are committed to diversity, equity, and inclusion, encouraging applications from individuals of all backgrounds and

experiences, including neurodiverse individuals, veterans, and underrepresented groups.

After this apprenticeship

This apprenticeship will provide you with business operations experience, along with a Level 3 Business Administration qualification, supporting your future career progression in the business sector.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000022313.

Apply now

Closes on Friday 1 May 2026

After signing in, you’ll apply for this apprenticeship on the company's website.