Business administrator apprentice
PERFECT PERSONNEL LTD
Redditch (B98 0DH)
Closes in 21 days (Friday 10 April 2026 at 11:59pm)
Posted on 19 March 2026
Contents
Summary
We are looking for a bubbly, and outgoing individual to join our friendly team here at Perfect Personnel. We offer career progression and personal development to all staff. You will be handling client spreadsheets and emailing candidate documents.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Wage increase based on performance review and appraisal.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am to 5.00pm
37 hours 30 minutes a week
- Start date
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Monday 13 April 2026
- Duration
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1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Updating of client spreadsheets
- Emailing candidate documents and other stakeholders
- Ordering PPE and stationary Scanning docs daily
- Resourcing candidates for new roles
- Visiting clients at their premises (Must be able to drive and have access to a car)
- Elements of social media including posting job ads daily
- Welcoming visitors and assisting with hospitality
- Answering incoming telephone calls
- Scanning, filing, and archiving paperwork
- Following company procedure and workflow arrangements
- Recording, updating and archiving information
Where you'll work
57 Heming Road
Redditch
B98 0DH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3.
- English and Maths Functional Skills (If applicable).
- Minimum of 6 hours off the job training per week at employer premises.
- One day per month training at Protocol Consultancy Services in Birmingham City Centre B3 2NH.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
Other requirements
Candidates must possess a clean British Driving Licence and have access to a car due to a requirement of the role to visit clients at their premises.
About this employer
Formed in May 2012 we have become one of the fastest growing recruitment businesses in the Midlands, leading to a nomination in this years “Fastest Growing New Start Up Business” of the year award. We pride ourselves on giving our customers a great service at a realistic price. We invest heavily in training for our staff, so our clients can be assured that anyone dealing with their business is informed, skilled within that sector and trained to deal with all requests. Our biggest belief is we are only as good as the staff we recruit for our clients, therefore we make every effort to see the full potential in our candidates, and we do this by giving them to opportunity to better themselves via our training programme.
After this apprenticeship
Full-time employment.
Ask a question
The contact for this apprenticeship is:
TRANSWORLD PUBLICATIONS SERVICES LIMITED
Ben Farmer
bfarmer@protocolgroup.co.uk
01212362634
The reference code for this apprenticeship is VAC2000022242.
Apply now
Closes in 21 days (Friday 10 April 2026 at 11:59pm)