Apprentice Lettings Consultant

Reeds Rains Ltd

Durham (DH1 3AQ)

Closes on Friday 24 April 2026

Posted on 19 March 2026

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Summary

Are you looking to kickstart your career in Housing & Property? Reeds Rains is looking for an Apprentice Lettings Consultant to join their team. If you are passionate about property and eager to learn, apply today!

Wage

£17,500 a year

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  • Uncapped Bonus Scheme

Training course
Housing and property management assistant (level 2)
Hours
Hours: 9am-5pm - Monday - Friday. Alternate Sat 9am-1pm with half a day back in lieu - 35 hours per week.

37 hours 30 minutes a week

Start date

Monday 27 April 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Develop and maintain relationships with clients and landlords.
  • Provide excellent customer service.
  • Negotiate rental agreements.
  • Conduct viewings.
  • Carry out property inspections.
  • Maintain accurate records of all activities.
  • Keep up to date with the latest legislation and regulations.

Where you'll work

81 New Elvet
Durham
DH1 3AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Housing and property management assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
  • Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.
  • Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.
  • Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.
  • Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.
  • Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.
  • Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
  • Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.
  • Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.

Training schedule

  • No college release day.
  • 1-1 sessions with your dedicated tutor. 
  • Off-the-job training.
  • Functional Skills if required.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Creative
  • Initiative

Other requirements

Ideally, you will hold a full UK driving licence.

About this employer

Reeds Rains Estate Agents is one of the most trusted names in the UK and proud of our reputation as professional estate agentsWe are looking for a motivated Lettings Consultant to join our team in Durham. The successful candidate will be responsible for liaising with clients, negotiating terms of lease, and providing excellent customer service. This role requires a highly organised individual with strong communication skills, the ability to work independently and collaboratively. Experience is preferred but not necessary as full training will be given

Company benefits

  • 20 days annual leave plus all bank holidays. 1 extra day per years service capped at 25 days.
  • Join a successful estate agency and work for one of the most trusted names in the UK.

After this apprenticeship

  • Opportunity for a full-time role upon completion

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

Abbie Peters

abbie.peters@learningcurvegroup.co.uk

The reference code for this apprenticeship is VAC2000022237.

Apply now

Closes on Friday 24 April 2026